Agency Nation Radio

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
Aug 17th, 2022 | 13:54

After the Storm: Navigating Claims Following Catastrophes

One in 10 homes in the U.S. were impacted by natural hazards in 2021, according to CoreLogic. And, according to Swiss Re, insured losses from natura…
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Aug 3rd, 2022 | 13:46

DOI: Claims to Fame: Coach, Adjuster, Agent and Author John Bachmann on Building Relationships

John Bachmann, vice president of client relations, Norwood Insurance, Groveland, Massachusetts, sits down with Olivia Overman, Big “I” content editor…
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Jul 20th, 2022 | 12:14

Hungry for Knowledge: Insurance Careers with Carrie Shaw

I find it just fascinating that I can learn something new every day. It's been a wonderful career for me as an academic where I just want to constantl…
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Jul 8th, 2022 | 23:49

People—Your Most Powerful Asset

A conversation with agency owner Jana Foster and Progressive’s Karen Bailo Creating an organizational culture where employee perspectives are valu…
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Jun 9th, 2022 | 25:02

Giving Back is Good for Business

Take two third generation agency owners, mix in a passion for giving back to the community and you've got one inspiring conversation that will make yo…
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May 27th, 2022 | 08:54

Rushing into Agency Ownership with Kristine Rushing

Welcome to Declaration of Independence. Today, we meet Kristine Rushing, co-owner and risk consultant at Rushing Insurance Agency in Pensacola, Florid…
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May 6th, 2022 | 08:57

Agency Nation Radio: CHUBB's Growing Cyber Concern

On today's episode, we welcome Bill Wise from CHUBB to speak on their latest white paper, Catastrophic Cyber Risks - A Growing Concern, hosted by Pete…
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Apr 22nd, 2022 | 15:48

One and Done: Saying "I Do" to Insurance with Robbie Moore

Welcome to Declarations of Independence. Today, we meet Robbie Moore, Executive Vice President at Blanchard & Calhoun Insurance in Augusta, Georgia. A…
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Apr 4th, 2022 | 15:07

Ready to Run the World: Women Leaders in Insurance

​According to a new study from Safeco Insurance and Liberty Mutual Insurance shows, 60% of employees in agencies are women, yet, they are underreprese…
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Mar 25th, 2022 | 10:31

Welcome to the New Age: Embracing Digital with Dana Dattola

Dana took the reins at her family owned agency, implementing diverse work and marketing strategies, which provided a platform for the business to adap…
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Feb 17th, 2022 | 10:54

Ready to Launch: From Captive to Independent Insurance Agency with Ivan Hudson

 After more than a decade leading a captive insurance agency, Ivan Hudson knew he was ready to launch into independent agency ownership. The story of…
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Dec 17th, 2021 | 24:32

Doug Smart ( President) & Kyle Becker (Vice President) of Smart Insurance

Doug Smart and Kyle Becker of Smart Agency share stories of growth, successes and challenges, and how they made the most of the profitable, agency own…
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Dec 10th, 2021 | 24:44
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Dec 3rd, 2021 | 27:03

Sarah Brown, Keller Insurance Services

Jim Schubert interviews Sarah Brown from Keller Brown Insurance Services in Shrewsberry, PA. Sarah discusses her journey of perpetuating her parent's…
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Nov 19th, 2021 | 34:21

James Felton Keith

Insurance Industry Can Lead on DEI Solutions   Do you recall the early days of the insurance industry’s response with EPLI, D&O, and other emerging ri…
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Nov 5th, 2021 | 49:42

Advanced Data- with Ron Glozman of Chisel AI, Raghav Tannah of Tarmika, Ido Deutsch of Agentero and Ron Shroyer of Aureus Analytics with host Ray Roentz

The decision to invest in technology for your agency can be a difficult process if you don’t start with a goal in mind. What you can potentially do w…
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Oct 22nd, 2021 | 37:42

Sydney Hedberg & Isabelle Repinski

Agency Nation Radio Podcast Fireside chat with with host Heath Shearon and his guests Sydney Hedberg of Marsh McClennan and Isabelle Repinski of Lockt…
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Oct 8th, 2021 | 27:03

Jason Kilgo of Kilgo Insurance

Are you looking to create a sales culture in your insurance agency? Listen to Kelly Donahue-Piro from Agency Performance Partners interview Jason Kilg…
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Sep 24th, 2021 | 33:50

Fred Wharton & "Dr. Fraud" himself, Dr. Michael Skiba

In this episode, you will hear from two of the leading experts on insurance fraud. Host George Robertson sits down with Fred Wharton, president of Nor…
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Sep 10th, 2021 | 38:05

Amy Zupon, Vertafore

Adapted for the podcast from our Elevate Trilogy Data Conference from July, is this exclusive interview being released to the public for the first tim…
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Aug 20th, 2021 | 28:03

Eric Chemi of Team Insurance (NJ) with Host Kevin Brandt

In this episode of Agency Nation Radio, Kevin Brandt of Trusted Choice sits down with Eric Chemi of Team and Total Insurance Solutions to discuss Eric…
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Aug 6th, 2021 | 36:44

Patience Noah, Agency Owner at Patience Noah Insurance, LLC

During the pandemic, our guest is a star and millennial agent, Patience Noah, who saw the perfect opportunity to escape the captive insurance world an…
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Jul 23rd, 2021 | 35:55

Jason Walker, CEO of Agency Insurtech

Tune in to this episode of the Agency Nation Radio with guest host Mitch Gibson. Today, Mitch welcomes on Jason Walker, founder, and CEO of Agency Ins…
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Jul 9th, 2021 | 46:31

Reid Holzworth, IVANS Insurance

Ask any independent agent if they have heard of IVANS and they will undoubtedly say yes. In fact, most will tell you they have an IVANS account. But i…
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Jul 2nd, 2021 | 45:03

Matt Bruno, COO of ReSource Pro

Agency Nation Radio guest hosts Arleen and Ted Taveras sit down with Matt Bruno, COO of ReSource Pro, to discuss handling crisis management in your bu…
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Jun 18th, 2021 | 36:04

Securing your Agency from Cyber Threats

Guests Katlyn Eggar and Ron Berg outline the free resources you can use to build a better strategy for how to deal with cyber attacks. You spend most…
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Jun 11th, 2021 | 43:33

Mitch Gibson

In this episode of Agency Nation Radio, Heath "the Mayor" Shearon interviews Mitch Gibson of HRM Insurance and they discuss developing lead sources, r…
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Jun 4th, 2021 | 38:23

James Whitley, Senior Life Services

Host Landon McCarter of Secure Agent Marketing welcomes James Whitley of Senior Life Services who runs a 200-seat call center that sells millions of d…
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May 28th, 2021 | 40:43

Trevor Bunker, Applied Systems

Customer Experience: What We’ve Learned. Talk about enthusiasm! This recording with Trevor Bunker will leave you energized about examining your agency…
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May 21st, 2021 | 44:17

Kat Ternes, Agency Zoom

Join Agency Nation OG Marty Agather and Columbus Insurance Mafia member Kat Ternes of Agency Zoom as they explore the lessons and possibilities of the…
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May 6th, 2021 | 35:24

Steve Mohr, LightSpeed Voice

In this episode, Bradley Flowers from Portal Insurance sits down with Steve Mohr from Lightspeed voice to talk about all things insurance technology,…
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Sep 9th, 2020 | 46:31

Peter McMurtrie, Nationwide

Nationwide recently completed its transition to a fully independent agent model. Listen as Peter McMurtrie, President, Property & Casualty Commercial…
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Aug 16th, 2020 | 38:03

Doug Mohr, Vertafore

Doug Mohr, Vice President of Industry Relations and Partnerships at Vertafore, shares what their most successful agent customers are doing to keep up…
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Aug 10th, 2020 | 49:34

Nyssa Lieder & Viviana Buzo, TrustedChoice.com

Guest podcaster, Scott Howell, talks with SEO & marketing experts, Nyssa Lieder and Viviana Buzo of TrustedChoice.com. They share the insurance consum…
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Jul 1st, 2020 | 50:10

Jeff Hannon, Progressive

Guest podcaster, Marty Agather, talks with Jeff Hannon, Business Leader National Distribution of Progressive. Jeff shares the latest programs availabl…
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Jun 23rd, 2020 | 52:12

Jeff Rommel, Nationwide Insurance

Jeff Rommel, Senior Vice President - Property and Casualty Sales at Nationwide Insurance, announces this brand new tool available to agents when he ta…
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Jun 8th, 2020 | 36:14

Philip Charles-Pierre, Semsee

Customer service isn't a differentiator, it's expected. Now more than ever it's about ease of doing business and meeting the customer wherever they ar…
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May 19th, 2020 | 49:48

Loree Toedman, Travelers

Loree Toedman, Vice President of Field Sales at Travelers Insurance, shares the support programs Travelers has created for their consumers and agents…
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May 15th, 2020 | 31:23

Rick Fox, Vertafore

Rick Fox, former agency owner and and current vice president of agency associations and networks at Vertafore, shares the key to an agent's survival d…
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May 10th, 2020 | 30:33

Eric Ayala, Novidea

Our guest podcaster, Joey Giangola of RPS, learns how this agency management system's move to the US market was actually inspired by Elevate attendees…
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May 8th, 2020 | 27:02

Kevin Brandt & Kasey Connors, Trusted Choice

Our guest podcaster, Debbie DeChambeau, talks with Kevin Brandt and Kasey Connors of Trusted Choice about all the resources available to agents throug…
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Apr 26th, 2020 | 42:03

Taylor Rhodes, Applied Systems

Former marine turned tech company CEO, Taylor Rhodes, joins our guest podcaster, Olivia Schmitt of Total CSR. They talk about his philosophy of stayin…
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Apr 16th, 2020 | 30:47

Sean Hawkins & Rushang Shah, Hawksoft

Our guest podcaster, Joe Hollier of the Insurance Scramble Live, uncovers the surprising history behind Hawksoft and what agencies might be overlookin…
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Apr 15th, 2020 | 48:56

Paul Warga, IVANS Insurance Solutions

Our guest podcaster, Olivia Schmitt of Total CSR, talks with IVAN's vice president of product management about safer-at-home life and the exciting evo…
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Apr 12th, 2020 | 22:22

Kristy Dowell, Xpress-pay

Meet Kristy Dowell of Xpress-pay (not to be confused with her identical twin, Kathy, who is also in the insurance biz!) Our guest podcasters, Ted & Ar…
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Mar 30th, 2020 | 28:34

AJ Underwood, Double A Solutions

Our guest podcaster, Joey Giangola of RPS, dives into the fascinating world of call automation with AJ Underwood, Manager of Sales at software incubat…
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Mar 28th, 2020 | 29:54

Becky Schroeder, ITC

Our guest podcaster, Joe Hollier of the Insurance Scramble Live, talks with ITC's chief marketing officer, Becky Schroeder, about their recent acquisi…
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Mar 16th, 2020 | 22:15

Calvin Churchill, Simply Easier Payments

Our guest podcaster, Ben Baker of Your Brand Marketing, discovers why insurance payments no longer need to be a pain point in the agent-customer relat…
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Mar 16th, 2020 | 28:04

Steven Mohr, Lightspeed Voice

Meet Steven Mohr of Lightspeed Voice. This isn't just another VOIP solution. Our guest podcasters, Ted & Arleen Taveras of Spot On Insurance, find out…
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Mar 7th, 2020 | 54:44

Live with Mike Crowley!

Mike Crowley of Crowley Insurance shares his 2020 tips on how agents can market their agency using video.
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Mar 4th, 2020 | 56:20

Live with Carey Wallace!

We have coffee with Carey and talk about using data to manage your agency.
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Mar 2nd, 2020 | 25:58

Michael Furlong, Indio Technologies

Meet Michael Furlong, founder and CEO of Indio Technologies. Our guest podcasters, Ted & Arleen Taveras of Spot On Insurance, find out what's on the h…
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Feb 21st, 2020 | 55:09

Chris Cline, Westfield Insurance

What makes people want to listen to an insurance podcast? What are the "Big Three (plus 1)" things that successful agencies focus on? These are just a…
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Jan 28th, 2020 | 1:05:54

Live with Dr. Billy Williams!

It's the ONE and only Billy Williams, digging in to everything you need to know when prepping for success in 2020.
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Jan 22nd, 2020 | 19:33

Todd Sorrel, ePayPolicy

What's better than working at a gas station or lifting heavy objects in the middle of July? Making it faster and more convenient for consumers to work…
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Jan 12th, 2020 | 27:31

Raution Jaiswal, InsuredMine

Data isn't about spreadsheets, it's about a story. That's what we learn when we talk with Raution Jaiswal of InsuredMine.
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Jan 7th, 2020 | 1:00:54

Live with Kelly Donahue-Piro!

Want to become a ridiculously amazing insurance agent? Kelly is here to tell us how!
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Dec 31st, 2019 | 30:37

Greg McGuffin, Agents Alliance

Greg McGuffin, Director of Recruiting and Agency Development, takes a minute out of his crazy busy schedule to talk to Joey Giangola about transformin…
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Dec 4th, 2019 | 1:00:44

Live with Tracy Cotton!

Join us as we unpack Tracy Cotton’s career, her 50 for 50 journey, and all other things insurance. What the heck is Farm to Fork anyway?! Push play an…
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Dec 1st, 2019 | 53:04

Live with Jack Wingate and Jared Bellmund!

Join Jack Wingate and Jared Bellmund of ALLCHOICE Insurance as they discuss using technology within the sales process.
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Nov 25th, 2019 | 1:00:53

Live with Aubie Knight!

Going Live with Aubie Knight of IIANC! Talking all things tech inside a traditional agency in 2020 and beyond...
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Nov 22nd, 2019 | 1:02:26

Live with Brent Kelly!

Brent Kelly, Vice President of Sitkins Group, shares his unique viewpoint on what makes a high achieving producer during this Agency Nation Facebook L…
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Sep 5th, 2019 | 15:00

What Happens When You Don't Own the Relationship?

It just means you have more time to make sure you eventually do. It's also possible your job could get a lot easier if you delegate that initial owner…
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Sep 3rd, 2019 | 14:53

Have You Found a Community That Encourages the Best?

If you have then you know how powerful it can be to see something done first. Then you know exactly what to do to get started and how to follow the pa…
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Sep 2nd, 2019 | 28:39

When You Embrace Your Ability to Pick a Niche

There's a good chance you might realize the privilege you have to only work with the people you like. That same luxury is certainly not one afforded t…
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Aug 30th, 2019 | 28:07

How Many Skills Players Do You Need to Win?

It's amazing what's possible when you have a highly experienced roster of insurance professionals behind you. An ordinary presentation transforms from…
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Aug 29th, 2019 | 15:28

Can You Effectively Document in the Most Authentic Way?

It's easy to dismiss the idea of constantly capturing your expertise for future distribution. However, if you can find the dedication, you'll create a…
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Aug 27th, 2019 | 15:02

How Stable Does Your Mindset Shift Have To Be?

There's definitely an argument to be made for constantly trying to stabilize every big change you make. If you don't, you could end up moving on to th…
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Aug 26th, 2019 | 13:48

What Happens if You Show What You Do More?

A lot has certainly changed, but it's possible there's even more that has stayed the same. That's because we're turning back the clock to re-examine a…
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Aug 23rd, 2019 | 27:01

This is How to Focus on More Valuable Work

It all starts by finding a way to handoff the tasks that create the least value. They usually include easily repeatable processes that don't need to b…
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Aug 22nd, 2019 | 15:37

How to Be the Only Thing People Talk About (Part II)

Starts by committing to something on a level that most would consider too risky or downright impossible. However, that's what it takes most of the tim…
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Aug 20th, 2019 | 17:21

Will Your Content Help Make More Family Time?

It definitely should if you can figure out a way to make sure everyone has a chance to see it before they talk to you. That might seem like the crazie…
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Aug 19th, 2019 | 26:36

How to Make Sure Your Agency Isn't For Sale

The first thing you have to do is make sure you're a part of it so there's a chance it's sold to you. There always some level of hesitation and avoida…
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Aug 16th, 2019 | 37:29

This is How to See a Policy's True Value

It all starts by finding an accurate way to track the estimated value of every piece of business you sell. When that happens your agency unlocks unlim…
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Aug 15th, 2019 | 16:26

How to Prevent Successful Producers From Escaping

Might start with a conversation about expectations and how far your agency is willing to go to match them. Outside of that, there are a ton of challen…
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Aug 13th, 2019 | 13:41

Do You Have Enough Patience For Your Crazy Ideas?

If you're committed to playing the long game sometimes you need to wait a few years before something will work. It's possible that in those early days…
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Aug 12th, 2019 | 25:06

How to Have Your Best Year With a Simple Process

It's amazing what can happen when you focus on creating repeatable actions that work. Things get even better if/when those actions start to happen aut…
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Aug 9th, 2019 | 27:40

What it Feels Like to be on The Right Track

When you start your insurance journey from scratch you rarely have moments of certainty. That's because you're experiencing everything for the first t…
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Aug 8th, 2019 | 16:11

When You Figure Out You Need More Videos

Because at the end of the day that might be the only thing you need for people to find you. Until you start creating playlists on your YouTube channel…
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Aug 6th, 2019 | 13:04

Do You Need to Pay For Your Website Every Month?

That depends on what's included in the total package. If it's not a highly useful set of tools that's when things get questionable. Because simply pay…
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Aug 5th, 2019 | 31:00

How to Quickly Recruit New Talent

The process should actually start long before you find yourself needing it. When your agency is always on the lookout for the next person, you're alwa…
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Aug 2nd, 2019 | 58:44

When You Need Help Building a Video Studio

Sometimes all it takes is a good talk to help line up the great ideas you want to record. Because that's the only thing left after you completely comm…
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Aug 1st, 2019 | 15:53

Why You Need to Appreciate All Your Pieces

It doesn't matter how many you have, every single one represents a massive achievement. That's hard to fully appreciate on a small scale when the weig…
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Jul 30th, 2019 | 13:15

Do You Need to Be Selective With Your Partnerships?

It certainly improves your chances the more intentional you are about the people close to your agency. Because it's great to be able to toss a wide in…
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Jul 29th, 2019 | 10:57

How to Get the Most Out of Your Carrier Appointments

It really starts with honesty and making sure it's treated like a real partnership. There's a decent chance a previous generation taught you to keep a…
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Jul 26th, 2019 | 31:51

This is How To Be Human On Video

It seems like an obvious thing to do yet remains fairly elusive in execution. Bringing out the humanity in your on-camera personality can happen a num…
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Jul 25th, 2019 | 15:02

How to Accept Your Permission to Create Attention

Things get really interesting when you realize you had it the whole time. It was just up to you to do something about it in a consistent and effective…
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Jul 23rd, 2019 | 12:56

A Landing Page Should Never Be The Problem

Because you should spend most of your time and effort on other things. Things like crafting a compelling message that makes people take action on what…
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Jul 22nd, 2019 | 31:02

The Unexpected Truth About Millennial's You Can't Ignore

Starts with the fact they are now the largest generation of adults in the country. If that's not enough, it turns out they value a trusted and experie…
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Jul 19th, 2019 | 29:24

How to Offer a Better Application Experience

Starts by finding a way to disrupt ineffective processes and reduce as many redundancies as possible. If you can do that, you'll have provided your cl…
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Jul 18th, 2019 | 17:51

What Happens When You Bring Kindness to the Community?

You're able to start a conversation based on something much more than just insurance. If approached with enough dedication, it has the potential to re…
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Jul 16th, 2019 | 14:55

Are You Confident Enough in What You Do?

If not, you could miss a solid opportunity to put your competition out of business. Regardless of how aggressive you get, there's something to be said…
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Jul 15th, 2019 | 34:08

What Happens if Data Doesn't Go the Right Way?

We are already dealing with a flow that would put most industries out of business. Because nine times out of 10 customers demand to be provided with t…
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Jul 11th, 2019 | 14:57

The Truth About Video Proposals (Part IV)

Might need to become something you do no matter what for it to really take hold in your agency. The most interesting part about the whole thing is it…
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Jul 9th, 2019 | 12:15

Is Your Website Focused On the First Impression?

If it does, then you make it a lot easier for people who want to do business with you. Because no matter what, they will Google your agency and will f…
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Jul 8th, 2019 | 38:16

When You Need to Escape Captivity for More Options

You realize that it was a big ask for you to only have one insurance company in the first place. Not only was your limited inventory a challenge, so w…
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Jul 5th, 2019 | 42:39

It's Easy When You Build Authentic Relationships First

If you do, they normally have a chance to last your entire career. These relationships are usually formed with people who have the ability to influenc…
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Jul 4th, 2019 | 16:14

How Safe is it to Expand Your Wheelhouse?

It all depends on where you want to go and how long of a trip you're willing to take to get there? There's nothing wrong with living in that wheelhous…
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Jul 2nd, 2019 | 15:51

You Steal Time When You Encourage Opportunity

That opportunity comes in the form of allowing clients to self-serve as much of the insurance experience as they want. Those experiences could be as s…
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Jul 1st, 2019 | 37:11

How To Make An Unstoppable Insurance Hype Machine

The hardest part is finding someone dedicated and ambitious enough to build it from scratch. If you can, the easiest way might be to allow them to put…
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Jun 28th, 2019 | 34:13

How to Balance and Focus Becoming a New Expert

Is certainly something that's not easy to do inside a family agency that has other ideas in mind. As the insurance world continues to get more special…
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Jun 27th, 2019 | 13:55

How to Make Your Referral Partner Experience Better

It starts by figuring out a way to bring consistent value to them in a way that makes their life easier. Of course, that can happen in many different…
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Jun 25th, 2019 | 13:40

Will That Commercial Niche Really Solve Your Problems?

The real answer is going to depend if you're interested enough to find one that will. Because it's easy to get restless with the thing you're good at…
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Jun 24th, 2019 | 16:17

This is What Happens When You Breakdown an Insurance Video

Sometimes you just need to have a little fun with an insurance video that's racking up crazy views. I thought it would be interesting to breakdown a w…
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Jun 21st, 2019 | 33:38

It's Crazy How True an Old AMS Conversation Is

Because things don't change nearly as fast as we would like and need them to. This is just one of a handful of topics discussed six months ago that ar…
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Jun 20th, 2019 | 14:50

How To Create Easy Conversations With Creativity?

Because insurance isn't always the first thing someone wants to come and talk to you about. That's why it's insanely beneficial if/when you can provid…
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Jun 18th, 2019 | 15:15

Do You Need to Build the Relationship Forever?

There are certainly different opinions on what works best, the trick is figuring it out for your agency. What might be more important than building th…
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Jun 17th, 2019 | 45:49

How to Improve Your Agency 90 Days at a Time

It starts by building a culture that's excited to learn what you learn and take the ball and run with it. That type of behavior has traditionally been…
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Jun 14th, 2019 | 10:22

Do You Know How Awesome You Are At Insurance?

It's possible you've never pushed hard enough to find out that you just weren't reaching high enough. Because it's easy to reach down and pick up all…
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Jun 13th, 2019 | 16:41

The Most Important Test Your SEO Needs to Pass

Because if it doesn't, there's a good chance you just got lucky and haven't taken full advantage of its power. That luck generally leads to an endless…
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Jun 11th, 2019 | 13:14

This is How To Know if You're the Right Agent

There's a good chance it will be very obvious from the start because things will be more difficult than nessacary. At least that's ussually what happe…
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Jun 10th, 2019 | 31:03

What Happens When You Make Your Own Insurance?

You finally get a chance to show off your true expertise. Because there's a good chance you might be the first person to give it a try. The really exc…
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Jun 7th, 2019 | 33:00

How to Empower Diversity and Embrace Your Personal Brand

Both topics sit at the center of uncomfortable conversations that aren't happening enough within agencies. They both also rely heavily on challenging…
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Jun 6th, 2019 | 14:26

The Truth About Video Proposals (Part III)

You might have to lead by example at first for the rest of the agency to see how impactful they can be. That means providing a solid example of what a…
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Jun 5th, 2019 | 39:36

Preparing for The Fourth Industrial Revolution

This is a special podcast. Not just because the person I had the honor of interviewing is so awesome. Carey Wallace, CEO of IntellAgents, shares how s…
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Jun 4th, 2019 | 15:26

What Should You Promote On Your Website?

That depends if you want to stick with your bread and butter or try to find something new. This is as good of a time as any to take a chance and try t…
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Jun 3rd, 2019 | 25:48

How to Help Technology Figure Out Our Business Better

Starts by building a much stronger and wider InsurTech bridge to help everyone get where they're going faster. If not, the one thing at risk is leavin…
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May 31st, 2019 | 27:44

How to Survive the Risk of the Startup Agency Life

The first thing you have to do is believe in yourself enough to finally take the leap. Once that happens it dramatically helps to shorten your fall fr…
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May 30th, 2019 | 15:51

What Happens When You Don't Talk About Price?

You introduce a level of frustration into the buying process that could and should be easily avoided. The only thing you have to do is take the time t…
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May 28th, 2019 | 19:44

What Your Website Should Always Be the Best At

Sometimes it's easy to get sucked into the hype and overlook the two areas your website needs to excel. Because if you refuse to focus on these people…
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May 27th, 2019 | 31:35

Are You Opting Out of the Right Opportunities?

It's hard to decide what chances are worth taking and even hard to figure out which ones aren't. One thing is for sure, you're probably not grabbing a…
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May 24th, 2019 | 35:26

Are You Brave Enough to be Scared?

Sometimes that's what it takes to get started on a new niche in your agency. Then it becomes a matter of defining that perfect world and figuring out…
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May 23rd, 2019 | 16:23

What Happens When You Execute on One Thing?

You'll dramatically increase your chance of making substantial progress to match your recent motivation. It might sound easier said than done, but som…
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May 21st, 2019 | 16:04

This is How to Always Win a Content Fight

It's vital to realize how strong you need to be to reach your desired destination. Maybe you never looked far enough ahead to give yourself adequate t…
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May 20th, 2019 | 12:22

Should You Always Make Time for Marketing?

That depends on how well you've been able to combine it with your technology. The closer they get to each other, the further your leads can go without…
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May 17th, 2019 | 32:41

How to Protect Your Sale With Multiple Relationships

If you only have one, there's a good chance you're relying too much on that person and risking the sale. Instead, it's generally a good idea to make s…
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May 16th, 2019 | 12:44

How Full Does Your Service Need to Be?

It all depends on how able and willing your agency is to do different things. Because if you can do something most people can't that will be easy for…
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May 14th, 2019 | 14:32

Are You Inspired To Make People Know You?

The only thing you have to do is lower your expectations and take a chance on being somewhere important. It might sound easier said than done, but if…
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May 13th, 2019 | 29:23

It's Amazing What Happens When You Speak the Language

It becomes so much easier for everyone to understand what you're saying, literally. Building your book of business around a language other than Englis…
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May 10th, 2019 | 38:40

What Happens When an Agency Owner Plays CSR?

There's a good chance your mental resolve will be challenged in a way you never thought possible. It's also very likely it will be the first time you'…
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May 9th, 2019 | 16:38

Are You Sending Attention to the Right Place?

There's nothing worse than when you sell something short of what it can ultimately become. The part that's really not fun is it's pretty easy to do an…
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May 7th, 2019 | 15:19

Where Have You Drawn Your Line in the Sand?

If you haven't then there's no stopping the number of times your clients will try to cross it. Sometimes it's impossible to avoid unnecessarily or exc…
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May 6th, 2019 | 1:00:26

How to Find Your Secret SEO Backdoor

It really starts with doing the researching and paying attention to all the possibilities. That's probably not the answer you were hoping for, however…
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May 3rd, 2019 | 29:16

How to Get Google Reviews at the Best Time

You might think that time is right after you close a sale on a brand new (happy) client. The truth is, to fully maximize your customer feedback potent…
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May 2nd, 2019 | 14:06

Does Your Agency Have Access to the Right Help?

It's definitely hard to learn how to be really good at more than one thing at a time. However, that's exactully what happens to a lot of new young pro…
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Apr 30th, 2019 | 17:22

What Happens When You Demand More Information Than Give?

First, things get interesting when you realize one has a limit and the other doesn't. Second, It gets even crazy if/when you admit you've always pushe…
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Apr 29th, 2019 | 06:08

This Is The Way You Want Insurance To Be

It all starts by getting out of our own way to remember we're all playing on the same team. Because at this point everyone can see the lack of communi…
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Apr 26th, 2019 | 42:57

Is Good Feedback Sending You in the Right Direction?

That's just one of the benefits you get when you can automatically make sure everyone you do business with can provide you with it. This feedback meas…
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Apr 25th, 2019 | 18:21

How to Write More Informative Headlines

It starts with your interest in attracting more business in the states you can actually sell a policy. That seems crazy, but otherwise, you're putting…
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Apr 24th, 2019 | 35:16

He Combines Door-Knocking AND Automation!

Meet Troy Thompson. The Vikings Fan who has no fear…. ….when it comes to door-knocking. “But no one knocks on doors anymore.” Exactly. Troy’s creative…
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Apr 23rd, 2019 | 15:53

Are You Surrounded with People You Need to Know?

It's easy to underrate the outcome of congregating in the right place even for short periods of time. This dismissive attitude is usually a result of…
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Apr 22nd, 2019 | 09:05

It's Time To Consistently Focus On Solving a Problem

Luck is what happens when preparation meets opportunity plus your time management. If not, there's a good chance the processes in your agency can't ha…
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Apr 19th, 2019 | 23:24

How to Get All the Business From Your Referral Partners

The only thing you need to do is let them know how much insurance their clients are missing. That's usually a pretty easy way to get their attention a…
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Apr 18th, 2019 | 16:12

How Should You Invite People to Your Office?

It all starts by making sure you give them something to easily recognize and offer them a seat at your new kitchen table. This is probably the simples…
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Apr 17th, 2019 | 33:30

Using FB Leads To Generate Referral Relationships 2.0

If you watch our YouTube channel, you may have caught an episode published on March 1 of 2018. It was titled “The Digital Marketing Secret no one ever…
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Apr 16th, 2019 | 18:17

When You Need More Than Just Motivation

Because sometimes specifically organized brass tacks are hard to find just laying around. Sometimes it takes a little extra work and creativity to con…
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Apr 15th, 2019 | 39:24

Are You Really the Expert to Service Your Clients?

Before you sharpen the pitchfork and light the torch, you're going to want to think really hard about the answer. If you're really honest with yoursel…
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Apr 12th, 2019 | 39:09

How Auto Risk Will Be Rated in the Future

It will have a lot less to do with who is driving and a lot more to do with where and when you're going someplace. No two roads are created equal and…
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Apr 11th, 2019 | 15:30

How to Be the Only Thing People Talk About?

It usually starts with letting your passion and personality lead the way out into the real world. Because it's out there where people are looking for…
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Apr 9th, 2019 | 15:43

Who Should Control Compensation in the Future?

It's hard to think of an industry that has the best and worst compensation model all at the same time. The power and beauty of renewal income is a hug…
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Apr 8th, 2019 | 33:57

What Happens When You Get Tolerance Instead of Acceptance?

It only becomes a matter of time before your innovative idea generates enough friction for someone to not care. More often than not, this is the react…
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Apr 5th, 2019 | 32:55

Do Your Clients Trust You Know What They Need?

Because your clients should always know you'll never sell them something they don't need and can always afford. That's as close as you can get to reac…
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Apr 4th, 2019 | 19:17

Why You Need to Be More Specific About Home and Auto

Starts simply with your ability to find your absolute best clients a lot easier. If you try and talk to everyone, you'll end up talking to no one. Of…
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Apr 3rd, 2019 | 38:59

Who is Jason Kolb of Dais?

Jason Kolb of Dais is a tech geek turned insurance nerd. 3 years ago, he saw an opportunity to help the insurance industry with his tech knowledge. An…
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Apr 2nd, 2019 | 16:17

Do You Have Enough Confidence to Encourage other Quotes?

If you don't then you'll make it a lot harder to find the holes in your insurance game. Of course, you want to do everything you can to improve your c…
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Apr 1st, 2019 | 10:19

This is Your Permission to Create All of The Attention

The problems start when you worry if you're good enough to be creating in the first place. The simple answer is no one is, they were just more willing…
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Mar 29th, 2019 | 19:05

What Happens When You Intentionally Build Relationships

This is the story of an Elevate 19 attendee who's running one of the fastest growing agencies in the industry. It's all happening because of their abi…
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Mar 28th, 2019 | 16:21

How Long Does Your Content Need to Be?

It just needs to be long enough to solve the whole problem so people can decide if they want you to help them. Of course, that might be an oversimplif…
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Mar 26th, 2019 | 17:19

An Honest Look at What Your Website Has to Do

It starts by making sure it can afford the most current table stakes customers set. Even then, most of the time we find ourselves struggling to pay an…
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Mar 25th, 2019 | 11:23

A Pre Elevate Conversation About LinkedIn and Instagram

This is just a small sample of the amazing conversations that happen all during Elevate. You might be surprised how easy it is to drive traffic and aw…
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Mar 22nd, 2019 | 30:30

How to Know More About Your Prospects to Grow

Things get interesting when you figure out what you need to know to find more of the right client. That starts by trying to capture the most complete…
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Mar 21st, 2019 | 18:40

The Most Important Position You Are Missing

Starts and stops with the titles of your content, because without good ones there's very little chance anyone will be able to find you. It's always th…
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Mar 20th, 2019 | 27:21

The True Difference Between a Salesperson and Advisor

It’s just not just how much you know and explain. It’s also about how much you give and listen. Paul Steele, VP of Martin & Zerfoss, explains exactly…
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Mar 19th, 2019 | 16:09

What Do You Need to Get Better At?

The truth is, it doesn't really matter, the hardest part is pulling the trigger on how it's going to get done. Because if it's truly important to the…
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Mar 18th, 2019 | 33:59

What if Carrier Appointments Focused on the Future?

There's a good chance what you did in the past won't matter nearly as much as it did before. Which is certainly good news for new agencies that just n…
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Mar 15th, 2019 | 28:19

How to Sell Insurance When it Matters the Most

Starts by focusing on the speed and expertise that is required to meet the expectation of today's consumer. Understanding that importance moment to mo…
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Mar 14th, 2019 | 16:21

You Don't Want to Be in the Same Place For Five Years

It's easy to do if you don't think about the type of business you need to write to be somewhere else. Growing your book to reach a different destinati…
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Mar 13th, 2019 | 40:44

The Secret to Viral Insurance Videos

Let’s be honest “viral” and “insurance” aren’t typically two words you hear in the same sentence. Unless you’re Scott Greene and Ethan Dewhurst. Two g…
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Mar 12th, 2019 | 18:06

Who Do You Know That Can Make You Better?

If you haven't heard by now, you're the average of the five people you spend the most time with. Just imagine how high that average would be if you de…
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Mar 11th, 2019 | 29:03

How Good Is Your Agency Without You?

You know you're doing something right when you can take a 10-day vacation without thinking twice. Having an agency that runs itself when you're not ar…
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Mar 8th, 2019 | 31:13

How to Give Your Website Unlimited Growth and Retention

It starts by building a stable foundation that will allow you the chance to ask even better questions about. Those answers will allow your digital mar…
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Mar 7th, 2019 | 16:11

Are Your Clients at the Center of Everything?

When they are it allows you to humanize insurance in a way no one else can. Because it's that intimate knowledge that will give you the advantage of c…
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Mar 6th, 2019 | 36:01

Why She Gave Up Cold Calling For Facebook Advertising

Yep, Sandra Gebhardt used to cold call. Used to. As in, let that ship sail. She happened into Facebook Advertising out of pure curiosity of the platfo…
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Mar 5th, 2019 | 15:56

Are You Maximizing Your Geographical Advantage?

When you do you're able to more completely take advantage of what really works for you instead of what everyone else thinks should. It's in this reali…
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Mar 4th, 2019 | 33:34

How to Avoid the Biggest Training Mistakes

Starts with a practical introduction to insurance instead of the traditional coverage barrage we all endured. The reality of the industry is much more…
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Mar 1st, 2019 | 39:37

Will Your Agency Regret All the Opportunities You Missed?

That depends on if you ever get serious the importance of being able to always answer the phone anytime or any day of the year. The fancy technical te…
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Feb 28th, 2019 | 16:07

How to Focus Your Website on its Most Important Job

Starts by making sure the main goal is to drive new business by attracting people unfamiliar with your agency. If you can do that then you need to mak…
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Feb 27th, 2019 | 31:07

Creating The 2021 Insurance Customer Experience

Robby Burton doesn’t take no for an answer. The current insurance technology couldn’t bend in the ways he needed. So, he looked further. Outside the i…
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Feb 26th, 2019 | 16:31

How to Repeat Your Process For an Easy Win

Simply starts by not overthinking all the things you think you should be doing that actually never get done. Recreating your creative process every ti…
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Feb 25th, 2019 | 14:14

What Happens When You Turn Your Back on Direct Referrals?

You might be surprised that you're able to grow because there's more room for value outside of the candy dish. At first, this still might sound crazy,…
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Feb 22nd, 2019 | 21:41

How “Walk Away” Power Will Boost Your Close Ratio

Clint Ivy is a sweet-talkin insurance agency owner from the great state of Georgia. He’s been an agent for over 18 years and no longer writes accounts…
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Feb 21st, 2019 | 19:08

This is How to Knock on Unlimited Doors All The Time

Starts by accepting the reality of the most powerfully efficient prospecting tools available today. When that happens you realized the limitless poten…
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Feb 20th, 2019 | 26:37

How to Increase the Minimum Threshold of Your Accounts

Starts by figuring out how much you're willing to sacrifice to reach that next level. Things get more interesting if your established agency has the v…
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Feb 19th, 2019 | 18:12

What Happens When You Step Outside the Insurance Box?

There's a good chance you'll be able to approach things with a fresh perspective few are looking for. On the other hand, just because an idea originat…
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Feb 18th, 2019 | 10:24

When You Obsessively Want More From Your Agency

Means your focused on building a brand beyond yourself that will dramatically increase your ability to grow. You'll also give yourself another giant h…
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Feb 15th, 2019 | 29:39

Do You Automatically Know When and Who to Call?

If not, there's a good chance you're wasting time, effort and energy trying to figure out what your next move is. There's also another chance that you…
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Feb 14th, 2019 | 15:15

How to Take Advantage of Your Referral Privilege

Starts by realizing the marketing freedom your legacy agency has granted you to significantly amplify your message. It's during this amplification pro…
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Feb 13th, 2019 | 26:24

How Dani Kimble Convinced Her Entire Office To Be On Camera

It's not easy getting one person in your agency to participate in video marketing, let alone the entire staff.  Getting in front of the camera for the…
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Feb 12th, 2019 | 16:31

How to Make People Know You Without Knowing You

Really starts by figuring out how the percentage of insurance talk you think they need from you. There is no right or wrong answer and is really up to…
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Feb 11th, 2019 | 35:50

How Powerful Can Recording a Simple Conversation Be?

It all depends on how dedicated you are to consistently doing it and your willingness to improve. At least those are two of the biggest secrets to sta…
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Feb 8th, 2019 | 30:44

How to Satisfy the On Demand Economy with AI

Starts by figuring out a way to handle all the power consumers have to demand business be done when they want. That's the beginning, middle and end of…
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Feb 7th, 2019 | 18:04

You Need to Accept Price on Both Sides of the Policy

If you don't, there's a good chance everyone is going to walk away disappointed in the outcome. This is certainly a common challenge we face in the in…
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Feb 6th, 2019 | 43:09

What Happens When You Care About Better Relationships?

You're able to improve your ROI and easily reach whatever goals you set. It's the quality of those personal relationships inside and out of your agenc…
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Feb 5th, 2019 | 18:30

Who Do You Need to Figure Out How to Do This?

No matter what anyone says, we're all still trying to figure out this insurance thing together. It never stops regardless of how long you've been in t…
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Feb 4th, 2019 | 17:00

How to Embrace the Ugly of Your Agency

Starts by setting the proper expectations that might not make everyone involved happy. Things aren't always perfect in your agency or for your clients…
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Feb 1st, 2019 | 29:55

Agency Management Technology You Have, Want and Need to be Better

Starts with your ability to deliver an "omni-channel" experience today's clients are demanding. It's in serving these vastly different expectations yo…
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Jan 31st, 2019 | 15:54

How Valuable Is Your Creative Variable?

It really depends on the level of importance you allow it to occupy in your agency. Because it's the one thing that's hard to quantify and even harder…
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Jan 30th, 2019 | 33:26

You’re Dropping Business Without These 5 Sales Habits

You have to be able to introduce yourself in three sentences that makes someone like you. That's certainly one of the first and most important sales h…
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Jan 29th, 2019 | 15:51

What Happens When You Meet Face to Face?

It's possible you've put yourself closer to the sale and increase the chance they'll stick around. Because no matter what the internet can do, you sti…
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Jan 28th, 2019 | 27:39

How To Launch The Insurance Career You Want

It could be as simple as investing and respecting the energy needed to get that first inch off the ground. Creating that separation requires time and…
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Jan 25th, 2019 | 11:01

A Message From Gary Vee About Your Opportunity

It's hard to fully grasp the scope and reach that is currently available with content, because it's only going to get bigger. It's hard to see most of…
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Jan 24th, 2019 | 14:35

What Happens When You Over Plan Your Marketing?

There's a good chance you won't end up doing anything because even the simple things will feel hard. That's certainly a very common occurrence when ag…
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Jan 22nd, 2019 | 17:00

How Important Should Your Unique Qualification Be?

Honestly, it should be as important as you can afford and maybe even a little more. The opportunity that comes from distributing information consisten…
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Jan 21st, 2019 | 37:18

The True Value a Podcast Has on Your Career

Starts and stops with the amount of personalized knowledge you're able to absorb first hand and apply to your agency. It's long been the secret curren…
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Jan 18th, 2019 | 30:40

Can Clients Pay You The Way They Want?

There's a good chance we're making it harder than it needs to be to get someone to pay for insurance. It's this final step in the process that demands…
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Jan 17th, 2019 | 18:03

How Hard is it to Make People Care About You?

It's not as tricky as you might think, but it will probably take longer than you want and shouldn't be where you start. Because people are always goin…
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Jan 16th, 2019 | 31:30

How to Never Worry About the Phone Ringing Again

Because let's be honest that's the only thing that matters to your agency's bottom line. How great would it feel if you could control this coveted act…
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Jan 15th, 2019 | 19:17

When Your Retention Needs to be More Proactive

It usually starts when you notice you're not getting chances you never had to worry about before. When that happens it normally means you forgot to re…
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Jan 14th, 2019 | 36:34

What Happens When Insurance is Delivered in Minutes Not Hours?

We're finally able to offer a customer experience consumers have been demanding for a long time. Dramatically reducing the time it takes to process an…
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Jan 11th, 2019 | 34:16

How Much Lost Money Are You Leaving on the Floor?

That really depends on the level of expert knowledge you allow inside your agency. Because if one thing is certain, we have a hard time getting out of…
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Jan 10th, 2019 | 15:41

How to Fuel Your Content to Reach Escape Velocity

Just takes being crazy enough to hit the right speed and smart enough to find the right angle, the rest will take care of itself. Of course, every wor…
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Jan 9th, 2019 | 29:21

Should You Embrace Your Insurance Obsession?

One thing is for sure, there's a pretty good chance you'll always enjoy what you're selling. It might seem like an obvious secret, but there is a lot…
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Jan 8th, 2019 | 18:41

How Necessary is the Aggregation Evil in Your Agency?

It might not be bad at all as long as you know exactly what you're getting your agency into. That could be true for literally almost anything in life,…
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Jan 7th, 2019 | 38:40

Do You Need to Escape to Unlock Your Ultimate Success?

You might if no one else wants to do the things your confident will drive business in the future. Because you can only wait so long before that unatta…
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Jan 4th, 2019 | 29:44

How Serious Do You Need To Be About Your Referral Partners?

It's a question you ask yourself too often, especially when you're pretty sure you know the answer. Of course, you're serious about them, but is there…
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Jan 2nd, 2019 | 10:54

What Happens After the Death of InsurTech Hype?

The reality is most of these new-fangled technology focused insurance companies haven't been as successful as they want you to think. Time might be ru…
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Jan 1st, 2019 | 38:05

Who Needs Incentive to Win the Sale?

There's a good chance you have plenty, it's the other people involved in the process that could use a little more. It might seem obvious, but it's cer…
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Dec 31st, 2018 | 28:03

How High Do You Need to Be On The Insurance Food Chain?

That's certainly one of the most important questions you can work on answering over the next five to 10 years. No matter what the answer is, the highe…
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Dec 28th, 2018 | 36:44

Two Things You Should Be Doing in 2019

Can really be boiled down to simplifying work you've already done to maximize the effectiveness of your newly gained expertise. If you spent most of 2…
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Dec 27th, 2018 | 35:55

Can Your Agency Handle a New Employee?

That depends on how often it happens and how much you need them to do something. It's never easy bringing in a new human being into your agency, somet…
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Dec 24th, 2018 | 46:31

What Happens When You Realize Your Open API is Overrated

It's certainly not something you hear every day, but if you take time to dig beneath the surface it starts to make more sense. That's because most ope…
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Dec 21st, 2018 | 45:03

The Reality of Being a Third Generation Agent

Certainly comes with a history of insurance that's hard to get away from. Most of the time that's a good thing because you have a community that has b…
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Dec 20th, 2018 | 36:04

Why Feedback is the Most Important Thing

If you want to get better faster you're going to want to ask for as much qualified feedback as you can get. When you become fearless of people's opini…
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Dec 19th, 2018 | 43:33

How to Be Patient Long Enough to Get Rewarded

If there was one thing every agency owner has been guilty of at some point in their insurance career, it's this. Sticking with things long enough to s…
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Dec 18th, 2018 | 38:23

Perfection Is The Death of Implementation

If it sounds like you've heard this before, it's because there's a very good chance you have. That doesn't stop it from being true and one of the most…
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Dec 17th, 2018 | 40:43

How Do You Prepare to Dominate a New Year?

Maybe you like to double down when everyone checks out or perhaps it's the perfect time to recharge without losing ground. Because one thing's for sur…
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Dec 14th, 2018 | 44:17

Do You Know How to Compete Against the Right Person?

If not, you could be wasting a lot of energy and opportunity trying to start relationships the hard way. Ignoring what works is only going to hold you…
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Dec 13th, 2018 | 35:24

How Strong Should Your Content Machine Be?

There's a good chance other things in your agency still get in the way of consistently creating content. Don't worry, it happens to everyone, the bigg…
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Dec 12th, 2018 | 36:29

What Happens When You Encourage Culture that Cares?

There's a good chance you'll see your agency have an impact on the community that you didn't think was possible. As a result, it will be extremely har…
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Dec 11th, 2018 | 19:42

How Long Will Your Videos Last in the Future?

They'll never last forever, but there are a few key things you can do now to give them a chance. Because the truth is there's nothing worse than watch…
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Dec 10th, 2018 | 30:22

What Happens When You Play The Video Long Game?

You end up investing in an unlimited number of "producers" that work for your 24/7, 365 days a year. It's hard to see now, but most of that work will…
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Dec 7th, 2018 | 26:06

Will Your Vulnerability Create Valuable Relationships?

It's very possible it will take the industry a lot longer than necessary to truly see it's importance. As your business and life expand further and on…
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Dec 6th, 2018 | 15:02

What Do You Need to Do to get Remembered?

It will forever be a debate what you should say to clients when you don't need to talk about insurance. It's a debate that will never have a right or…
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Dec 4th, 2018 | 22:32

Are You Good Enough for People to Miss You?

This is actually the best way to understand the difference between an effective Facebook or YouTube video strategy. If you don’t take the time to thin…
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Dec 3rd, 2018 | 10:15

You Know What to Do, Now is the Time

This is one of those moments you just have to put your head down and do something a lot longer than you think. Because one thing is for sure, it's not…
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Nov 30th, 2018 | 36:34

The Underwriting Challenge of the Future

Starts with telling a story very few people hear to help understand insurance. The underwriting process is arguably the most important part of insuran…
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Nov 29th, 2018 | 15:18

How to Build Your Powerful Secret Weapon

It’s going to take longer than you think and be riskier than want. Because there's something that got you to where you are right now that's uniquely d…
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Nov 28th, 2018 | 26:40

How to Avoid Value Insecurity for Better Relationships

Believe it or not, insurance hasn't changed much, what has is the customer's expectations. Making sense of that realization can be a little sobering a…
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Nov 27th, 2018 | 22:25

Why You Need to Stop Selling on Savings

All you’re doing is showing people how little you care about what’s really important. Instead, educate your client to a better experience so they don’…
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Nov 26th, 2018 | 13:54

Q&A: Fear of the Personal Brand and Facebook Pages

It's easy to dismiss and even easier to want to control, but given the proper freedom can be effective. That's really the default reaction most people…
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Nov 23rd, 2018 | 28:05

It's Silly to Think Good Agents Need Replaced

Because contrary to popular (insurtech) opinion, you provide too sweet of a deal to pass up. That deal usually includes taking an active and engaged r…
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Nov 22nd, 2018 | 14:58

How to Make Sure Your Niche is Deep Enough

It all starts by going far beyond the first box or two you tried to check selling it. Instead needs to become a deeper, more specific, understanding o…
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Nov 21st, 2018 | 36:08

The Exciting Tools that Make a Big Impact

Are hard to care about until they start costing you business, but once they do is it too late? It's certainly a question and answer you shouldn't want…
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Nov 20th, 2018 | 15:25

How to Live the Dream and Not Lose Everything

Starts with having the ability to potentially own your book of business and encourage long-term success. It's a shortsighted problem we bring on ourse…
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Nov 19th, 2018 | 36:30

The Future Expert Needs to be More Specific

Not just because that's the most effective business strategy, but because that's the world they grew up in. The recruiting epidemic is a constant conv…
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Nov 16th, 2018 | 42:23

How Civil is the Culture in Your Agency?

It's very possible your agency could have an incivility problem and not even know it.  What might seem like a harmless conversation to you could be a…
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Nov 15th, 2018 | 15:31

Do You Know Where to Focus Your Success?

The most important thing you can do is identify as quickly as possible what works best for you. The reason that's so important is that if it's not som…
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Nov 14th, 2018 | 35:06

How to Find Success through Your People

It starts by sticking to what you're good at and building a system that allows you to inspire. During that process, it should become clear what direct…
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Nov 13th, 2018 | 18:46

Can You Reach the Growth You Want?

It's going to be a lot harder to do if you don't know what it will take to get there. Which might be an embarrassingly obvious statement, however, a l…
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Nov 12th, 2018 | 23:20

How to Tell a Good Story So Everyone Can Win

It's the only thing you can do if you don't want to look really bad doing a good thing. Helping organize and execute community events is something tha…
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Nov 9th, 2018 | 27:54

What Did It Take to Get You In The Industry?

Most of the time it started with something unexpected and ended with your ability to make a difference. Once you're exposed to the power of being ther…
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Nov 8th, 2018 | 16:34

What Happens if You Risk Outsourcing Your Marketing?

First, it all starts with realizing you can't do everything and that you don't need to hire the people you think. Getting someone else to handle the m…
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Nov 7th, 2018 | 32:11

Video Creates the Best Attention for Your Agency

Which shouldn't be confused with trying to create the best videos for your agency. Focusing on what happens when you get in front of the camera instea…
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Nov 6th, 2018 | 16:38

What Happens When You Decide to Just Do Video?

You'll notice that you've just made it a lot easier for people to learn how much you know about insurance. It's definitely a difficult place to get to…
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Nov 5th, 2018 | 29:54

How to Get Claims Service That Makes Lifetime Clients

It all starts with over communicating everything to make sure everyone knows what needs to be done. This needs to happen the entire time something bad…
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Nov 2nd, 2018 | 25:24

Win Big Accounts By Being at a Disadvantage

It might sound counterproductive, but that's how you look and sound different than the big boys. They're always telling everyone what to do instead of…
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Nov 1st, 2018 | 17:10

How to Be In The Right Place at the Right Time

You have to know who you're meeting first way before you plan anything else. Sure, there's basic tactical knowledge required to properly execute prope…
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Oct 31st, 2018 | 26:14

Can Your Facebook Ads Create Fantastic Referrals?

There's a good chance they can because they work everywhere your agency does. You just need to be persistent in delivering value to make sure people w…
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Oct 30th, 2018 | 16:50

Do You Know What Happens When You Answer Questions?

People will find you, trust you and ultimately want to do business with you over everyone else who isn't. If there is one marketing strategy that is t…
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Oct 29th, 2018 | 30:41

What Happens When a Fire is Lit Under Your Career?

You normally end up discovering a whole new world of insurance and can't wait to keep exploring it. It's that exploration that not only lights the fir…
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Oct 26th, 2018 | 40:42

How to Focus on Playing the Insurance Marketing Long Game

It's not every day an agency finds someone obsessed with telling people what you do. To make things worse, most of the time that obsession is suppress…
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Oct 25th, 2018 | 14:26

How to Improve Your Agency With the Right Community

Your insurance life can be hard if you don't have the right people to talk to. Not because you don't respect their experience and wisdom in the indust…
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Oct 23rd, 2018 | 15:13

How Powerful Do Your Email Tools Need to Be?

The truth is they probably don't need to be as strong as you think they need to be at the start. Of course, in a perfect world having the most powerfu…
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Oct 22nd, 2018 | 40:29

How Successful Are Your Insurance Habits?

If they don't start with the end in mind they might fall short of your goals. It also doesn't hurt to put them in a very specific order to avoid any c…
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Oct 19th, 2018 | 05:40

How to Start a Simple Insurance Revolution

Really comes down to connecting more things that can make us smarter and our agencies better. That's the groundswell sentiment bubbling up from the in…
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Oct 18th, 2018 | 16:28

Is The Industry Ready to Be Compared?

I doubt it, but it might not be up to us to decide anymore because today's consumer expects to find it. Deciding not to give it to them, has and will…
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Oct 16th, 2018 | 15:00

Growth Secrets That Won't Surprise You

Sometimes you need to follow the recipe exactly the way it's written for it to work. There are plenty of tried and true strategies and tactics that ha…
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Oct 15th, 2018 | 07:48

5 Questions for More Focus You Might Be Missing

Sometimes you just have to ask a handful of questions that seem painfully obvious. The best part is that it doesn't really need to be more complicated…
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Oct 12th, 2018 | 32:45

How to Gain Freedom By Giving Up Ownership

During the process, you'll also have to make a few tough decisions and stick with them longer than might feel comfortable. Because in order for your a…
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Oct 11th, 2018 | 16:07

How to Win The Big Game For Your Ideal Client

First starts by knowing who that client is and everything that might make them need you. Once you know that, then you know the game that you'll need t…
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Oct 9th, 2018 | 15:10

Can a Niche Suddenly Solve Your Problems?

It's hard to say, but there's a good chance that's not the only thing causing problems. Just because you say you have a niche doesn't mean all your in…
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Oct 8th, 2018 | 20:06

The New Way to Know and Love Insurance

Starts in the classroom and ends with how well you display your culture. At least that's what the new wave a talent entering the industries is looking…
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Oct 5th, 2018 | 25:27

How Good Are Your Best Carrier Relationships?

It's possible you could have a whole new level to get to with your agency's most important partner. At least that should be the goal if you want to ma…
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Oct 4th, 2018 | 14:24

How to Easily Find Clients For Life

The only thing you have to do is figure out a way to help them first without being there. If you're worried about getting stuck where you're at these…
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Oct 3rd, 2018 | 34:07

Why You Immediately Need an Amazingly Purposeful Culture

Some say your agency can only be as good as your culture, which won't happen on accident. The other crazy thing is that you can't buy your way to havi…
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Oct 2nd, 2018 | 14:19

What Makes You Think You Can Do More With More?

It's easy to always be waiting for the next best thing to solve all your insurance problems. Who wouldn't want to blame the current state of their age…
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Oct 1st, 2018 | 54:57

Redefining Westfield: A CEO’s Journey (Part II)

Sometimes the best insurance conversations happen over lunch and cover every major topic in the industry. You never know what pleasant surprises you'l…
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Sep 28th, 2018 | 28:46

Redefining Westfield: A CEO's Journey (Part I)

It's hard to start all the way at the bottom and make it to the top. Only a handful of people have the drive, determine and dedication to stay the cou…
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Sep 27th, 2018 | 16:35

What Happens When You Ignore What's Stopping You

You'll realize those imaginary benchmarks only mean something if you get started. Getting started is one of the most important things you can do and u…
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Sep 26th, 2018 | 23:27

How to Make Your Management System Better

Is by stealing tons of time back taking your integration game to the next level. The more connected and automated every "service" process in your agen…
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Sep 25th, 2018 | 16:32

How to be Helpful Selling Inbound Lead Opportunities

Is as simple as continuing to educate them all the way through the entire sales process. It might sound obvious and simple, however, the secret is in…
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Sep 24th, 2018 | 24:33

This Just in From an Optimistic Scratch Agent

This is a call to the front lines of the industry to hear where a next-generation agent see opportunity. It's certainly a mindset that runs in stark c…
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Sep 21st, 2018 | 12:34

How To Crush Farm Insurance On Snapchat

Don't assume just because you live in a rural area, digital marketing doesn't work. Instead, assume that there's a completely unique and untapped way…
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Sep 20th, 2018 | 17:40

Are You Failing the Greatest Execution Challenge?

It doesn't matter how long you haven't, it can happen anywhere anytime. Really what it comes down to is letting the thing that doesn't matter impact y…
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Sep 19th, 2018 | 36:42

How to Form Business Habits that Get Results

It starts with identifying the trigger for your desired action. You also need to have a pretty good idea of what you want your desired outcome to be.…
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Sep 18th, 2018 | 16:51

The Problem No One Can Solve (Part II)

Continues to rage on much longer than necessary and delay an entire industry in the process. The good news is that it looks like there might finally b…
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Sep 17th, 2018 | 29:14

The Future Insurance Agency Blueprint

Is going to be more efficient than we can probably imagine. That means you'll be able to scale your agency to a level you never thought possible. The…
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Sep 14th, 2018 | 34:14

Why Elevate 2019 Will Be Amazing

If you attended this year's conference with 650 of your closest insurance friends you should already have a good idea. It doesn't seem like that long…
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Sep 13th, 2018 | 15:26

The Reality of The Most Competitive Line of Business

Should not be taken lightly and approached with caution. That's how serious things get when you start to focus on personal lines home and auto with yo…
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Sep 11th, 2018 | 18:04

How to Easily Outsource Your Renewals

It starts by letting someone else do your job better than you can. When that happens, you're able to find more valuable tasks you couldn't reach befor…
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Sep 10th, 2018 | 10:12

This is What Happens When You Get Help From Scratch

It's really hard to start an agency from scratch, it's even hard to do it without any help. That's why it's so important, either through luck, hard wo…
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Sep 7th, 2018 | 29:13

What Happens to the Way We Do Things Now?

If we're lucky they'll just get easier and people will want to keep us around. If not, things could get interesting trying to decide who does what. On…
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Sep 6th, 2018 | 17:08

How to Make Community Involvement Better With Video

If you're already doing it, why not try and get the most out of it. You're probably leaving a lot of value and exposure on the table if you're not cre…
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Sep 4th, 2018 | 13:18

Don't Let One Get in the Way of the Other

Early in your insurance career, you're faced with a difficult challenge. There's usually an opportunity you want to pursue and another that seems to b…
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Sep 3rd, 2018 | 17:25

The Modern Insurance Agency Blueprint

Is fairly involved but rarely overwhelming if tackled one step at a time. It's in this blueprint where more of your insurance content will perform bet…
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Aug 31st, 2018 | 24:24

Do Something Valuable No One Else Can

Flood Insurance could be the hidden insurance treasure your agency has been looking for. Very few agents sell it and a lot of the right people need it…
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Aug 30th, 2018 | 15:46

How To Expand Your Insurance Mind?

You just have to find a few people who remind you to think outside the box. This is actually one of the easiest things you can do to help drive change…
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Aug 28th, 2018 | 17:38

How Hard Should You Work For People That Know You?

Just because you think they should buy from you doesn't mean they feel the same way. That's the danger of assuming any sale is in the bag because that…
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Aug 27th, 2018 | 22:03

How Many People Do You Need to Sell a Policy?

The traditional answer is a lot less than you might actually think. In a producer-driven world, most of the time they are forced to carry a heavy load…
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Aug 24th, 2018 | 47:22

Can You Make More People Feel Comfortable?

It's hard to imagine walking into a room full of people and feeling alone. It's a feeling a majority of us in the industry have never had to worry abo…
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Aug 23rd, 2018 | 19:08

The Best Resources Are Waiting to Make You Better

It's up to you to find them, but once you do then it's time to take action. That's really the hard part of discovering information that drives change.…
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Aug 22nd, 2018 | 21:45

How To Stand Out In The Crowded Personal Lines Market

Can sometimes be as easy as focusing on the special things other agents ignore. It doesn't matter if it's a classic car, boat, motorcycle or BOP polic…
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Aug 21st, 2018 | 17:40

How to do Amazing Insurance Keyword Research

This is really where the art and science of marketing collide as you try to figure out what works. There are no guarantees you will rank for keywords…
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Aug 20th, 2018 | 20:05

How to Avoid the Perpetuation Trap

It's not easy and it'll probably involve someone doing something they're not ready for. That's always the trickiest part for any agency to pass the bu…
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Aug 17th, 2018 | 38:17

How Easy Can People Talk With You?

It should only take a few clicks for them to show up on your schedule. That's the crazy advantage of using an online scheduling tool like Calendly, pe…
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Aug 16th, 2018 | 14:55

Are You Afraid of Your Creative Potential? (Part II)

It's challenging to break out of traditional agency dynamics and create an insurance rockstar mindset. There are very few agencies that feel like they…
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Aug 14th, 2018 | 18:48

The Problem No One Can Solve (Part 1)

When the solution probably should have happened 10 years ago. You’d think that with all the advances we’ve experienced in technology, that we’d at lea…
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Aug 13th, 2018 | 19:00

How Powerful is Insurance in the Classroom?

The next generation of insurance is going to have a crazy headstart on the industry. With formal higher education programs popping up all around the c…
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Aug 12th, 2018 | 25:23

An Unexpected Transition

Is never easy to handle but always exciting to see what happens on the other side. As you probably already heard, Ryan Hanley is moving on from Agency…
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Aug 10th, 2018 | 16:49

Every Sale is Easy When It Starts With Thank You

That's generally the level of appreciation you receive when the relationship starts in the right place. Every insurance agent has started a conversati…
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Aug 9th, 2018 | 18:44

Are Your Topic Clusters Big Enough to be Found?

Or maybe the better question is, do you have enough content to cluster? This might be one of the easiest marketing tactics to follow that can ultimate…
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Aug 7th, 2018 | 17:18

Are You Getting the Most Value Out of Your People?

There's a good chance they're not if their still doing basic service work. With back office support companies becoming more reliable and relevant trad…
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Aug 6th, 2018 | 26:08

How to Increase Your High-Net-Worth Clients?

The answers is probably already sitting in your agency, you're just not paying enough attention to it. Not to mention it might take a lot longer than…
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Aug 3rd, 2018 | 19:50

How to Want to be an Insurance Agent

It's not easy changing the perception of what people think it's like being an insurance agent. It might be one of the greatest challenges we will have…
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Aug 2nd, 2018 | 19:29

Is Your Career Built On the Most Useful Foundation Possible?

If not, you could be spending a lot of time on something you're trying not to do. Maybe that's important. Maybe it builds character. Maybe that's why…
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Jul 31st, 2018 | 17:50

What Do You Need to Know for Long-Term Growth?

Sometimes it's good to know if you're keeping up with the best of the best. But, just because you are now doesn't mean it's going to stay that way for…
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Jul 30th, 2018 | 30:25

Is Your Compensation Good Enough to be Accountable?

It's certainly one of the easiest ways to kill two birds with one stone. No one wants to tell someone they're not doing a good job, that's why account…
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Jul 27th, 2018 | 26:31

How to Make Everyone Want to Show Up for Insurance

It's not the easiest thing to do for the people buying it or the agents selling it. There's a good chance it might all come down to communication and…
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Jul 26th, 2018 | 16:14

Are You Good Enough to Make an Emotional Sale?

It's real easy to talk yourself into thinking you talk too much about insurance. The truth is, it's what you do best and it's really hard to give peop…
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Jul 24th, 2018 | 17:53

How Successful Can Your Marketing Be?

You really have to set the right expectations before you can find out. Because if you haven't taken the time to figure it out, there's a good chance y…
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Jul 23rd, 2018 | 05:41

No One Still Wants to Request a Quote

Because if they do, they're not really sure what they'll get. That uncertainty is what needs eliminated for any progress to be made. More work has to…
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Jul 20th, 2018 | 42:40

The Untold Stories of Elevate 2018

It's pretty easy to say there are few experience that compare to what happen in Cleveland a few weeks ago. We've all been dealing with the aftermath i…
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Jul 19th, 2018 | 19:45

The Agony of Rising to the Insurance Mindset Challenge

Can be excruciating or possibly the greatest thing you've ever done. Honestly, the choice is yours initially. However, as you start to see what's invo…
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Jul 17th, 2018 | 17:22

Do Your Tough Decisions Have the Best Chance to Succeed?

If you're going to do something dramatic, you minds well go all in. It doesn't matter if it means moving office locations, encouraging people not to s…
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Jul 16th, 2018 | 13:37

What Happens When You Suddenly Don't See Diversity?

It should mean we've finally made it to a place where it's not even close to the first thing we think about. It would actually cease to be a topic of…
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Jul 13th, 2018 | 42:34

Is Professional Liability an Agenda Free Opportunity?

It seems like everyone has the answers to your agency's problems. The only catch is you have to follow them down their rabbit hole to find out if it's…
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Jul 12th, 2018 | 17:53

Are You Afraid of Your Creative Potential? (Part I)

Not many agencies are brave enough to fix what isn't broken to build something better. It's during that construction process that you'll truly be test…
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Jul 10th, 2018 | 22:12

How to Make A Billion Dollar Ad Budget Work For You

Companies spend a lot of money to make sure people know who they are. The only thing you have to do is tell them what they want to know. That's the ha…
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Jul 9th, 2018 | 15:47

How a Digital Agency Makes the Most of It's Time (and Money)

When you run a lean, mean scratch digital agency like Erin Nutting, you have no choice. It's by embracing the advanced systems (and automation) at eve…
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Jul 6th, 2018 | 14:35

How Good Is The First 100 Days With Your Agency?

If it's not great there's a really good chance your new customers will never want to do business with you again. Joey Coleman took the stage at Elevat…
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Jul 5th, 2018 | 22:00

Is the Competition Getting the Best of You?

You might have no clue just how easy it is to make sure that never happens. All you have to be willing to do is say something (anything) about them be…
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Jul 3rd, 2018 | 14:42

Efficiently Outsourcing Your Way to Growth

There comes a point in every agency where the things you have to do prevent you from doing what needs to be done. It's this disproportionate balance o…
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Jul 2nd, 2018 | 19:03

Win the Sale On The Right to Create the Best Value

Anthony Iannarino lit the stage on fire during his Elevate 18 keynote presentation. This is just a tiny clip of the sales inferno that engulfed each p…
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Jun 29th, 2018 | 14:08

Welcome to Elevate 2018 (Ryan Hanley's Opening Remarks)

Our superpower is that we give a sh*t. It's cool to care about making this industry and the people that operate in it better. If we don't, then we're…
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Jun 28th, 2018 | 18:15

What Happened to the Helpful Advisor They Need?

It's hard to bring value that rarely has a chance to return. Even if you believe in "giving without the expectation of reciprocation" at some point so…
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Jun 26th, 2018 | 17:17

How Many Valuable Growth Opportunities Do You Have?

It's easy to get caught up with what you think an agency your size should be doing. When in reality, there's very few limits you can/should put on it…
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Jun 25th, 2018 | 21:38

What Skills Do You Need to Elevate?

This is why a handful of agents showed up to Elevate 18 and what they hope will happen because they did. I corned nine agents from across the country…
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Jun 23rd, 2018 | 16:09

Convincing Your Way to the Sale Will Make You Crazy

Some insurance products are harder to sell than others.  Is it your job to convince someone they want and need this coverage, or is that a realization…
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Jun 22nd, 2018 | 37:16

What Happens When Your Brand is The Boss?

You have a much better chance for a consistent message to get delivered. It's in this message that helps your agency figure who their talking to and w…
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Jun 21st, 2018 | 17:51

How Many Ideas Can You Drag to the Surface?

At some point you're going to need to figure out what someone needs to hear from you to get their attention. It doesn't matter if you're new to conten…
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Jun 20th, 2018 | 33:33

ProNavigator's AI is Improving the Human Customer Experience

Joseph D'Souza is making sure Artificial Intelligence understands the things you shouldn't be doing. We've been fending off the InsurTech hype for yea…
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Jun 19th, 2018 | 20:01

Who Needs to Make it More Affordable to Get a Client?

Cost of client acquisition is a big time stat that when you track it, separates your agency from the pack. It's also just one of many advanced busines…
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Jun 18th, 2018 | 41:40

The Evolution of Encompass Insurance with Pat Macellaro

It might be overused and hard to imagine if you've never experienced it at a high level, but it all come down to leadership. That's the only thing cap…
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Jun 15th, 2018 | 32:03

Where are the Best People in a Perfect Insurance World?

For so long traditional insurance agencies were made up of the same type of people that did the same type of things. Everything is up for grabs now, n…
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Jun 14th, 2018 | 16:57

When Will Computers Take That Business?

Most of the time, it's going to be much longer than we think. However, that shouldn't stop us from identifying the vulnerabilities a niche or segment…
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Jun 13th, 2018 | 33:03

Delivering Your Message at the Right Time with Gregory Bailey

Believe it or not, the average American spends two hours a day looking at social media on their smart phone. The number one job of your marketing is t…
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Jun 12th, 2018 | 16:17

Are You Happy With How You Get Business?

If you're not, the good news is it's never too late to do something about it. Not only is it about how you're getting it, but who's showing up as a re…
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Jun 11th, 2018 | 52:12

Fixing the Agent Carrier Relationship

The industry faces a lot of challenges, how we treat each other shouldn't be one of them. We both really want the same thing to happen, which makes it…
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Jun 9th, 2018 | 38:31

Two Things You Should Still Be Doing in 2018

It's really hard to stop everything and make sure the things you thought were important still are. That's exactly what we're doing today as we approac…
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Jun 8th, 2018 | 35:27

Pushing the InsurTech Envelope with Jeff Roy

If it's not getting done fast enough, there's nothing wrong with going out there and taking it. Your agency will ultimately depend on the speed of ado…
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Jun 7th, 2018 | 21:25

Do You Know Who Your People Are?

If you don't it's going to be a lot hard to figure out where they're hiding. When you know exactly who they are and what they do you'll know what come…
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Jun 5th, 2018 | 18:24

How to Build Trust That Gets All the Business

All you have to do is help someone get from point A to point B as easy and enjoyable as possible. Once you do that it's just a matter of making sure t…
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Jun 4th, 2018 | 10:17

A Call With An Agent About Accountability

It's certainly not an easy thing to do, especially if you're running your own one person scratch agency. Your path to insurance success is going to lo…
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Jun 1st, 2018 | 33:47

Is Your Agency Breaking Enough Rules?

It's certainly a question you probably rarely ask yourself. It's also probably more rare for you to intentionally identify a rule you want to break. B…
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May 31st, 2018 | 19:39

Are You Wasting Your Marketing Energy?

If you're focusing on things that don't get results, there's a good chance you are. When you're getting started marketing your agency, there's a lot o…
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May 29th, 2018 | 17:32

How Loud Can Your Dedicated Marketing Get?

If you let someone do it full time, it can get as loud as you want. However, if you constantly try to piece it together with extra time and occasional…
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May 28th, 2018 | 28:59

Will Live Video Finally Get You Started?

It's definitely and easy way to jump into video, because the hardest part is pushing the button to do it. There's no editing and post production to wo…
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May 25th, 2018 | 16:48

Q&A: Aggregators and Camera Lenses

These two questions couldn't be more unrelated if they tried. I thought it would be fun to open up the mailbag and clear out some unanswered questions…
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May 24th, 2018 | 15:49

Will Your Content Get to Your Niche?

If it's not, then it's missing the entire purpose of what it's suppose to do. One thing is for sure if at first you don't succeed, try again. There's…
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May 22nd, 2018 | 17:05

How to Be a Better Agent

Is all about constantly absorbing information and finding the right people to do something with it. Being a better agent can be as easy as reading a b…
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May 21st, 2018 | 06:46

Avoiding the Trap: Why So Many Lose Online and How to Win

Is easy to fall into because so many people told you to do. Even with all of the amazing tools you have today, there's still a lot of selling that nee…
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May 18th, 2018 | 29:19

Insurance Innovation Isn't Just a Checkbox

It's action that has to find it's way into the DNA of every insurance company. Because if we're not careful, we could just be giving innovation a toke…
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May 17th, 2018 | 16:14

When an Insurance Company Lets You Down

It triggers a ripple effect far beyond just your immediate pain. Either they don't know, or they don't care. I'm not sure which one is worse. But that…
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May 15th, 2018 | 18:29

Good Isn't Good Enough

This mentality is rarely confused with a legacy independent insurance agency. Mostly because good is better than expected most of the time, forget any…
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May 14th, 2018 | 24:11

Will Small Commercial Be Next to go Direct?

It's certainly a possibility you shouldn't underestimate. The faster and easier things get the hard it becomes for you to add value. Of course, there'…
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May 11th, 2018 | 41:04

Smarter Insurance is All Around You

The information is there, we just have to start using it. Underwriting, claims and coverage are just a few of the ways the insurance process you knew…
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May 10th, 2018 | 15:53

Who's Hungry For What You're Selling?

There's just a few question you need to answer before you jump head first into a new commercial niche. The first one is figuring out if you speak thei…
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May 9th, 2018 | 37:43

Crushing Customer Loyalty in 100 Days with Joey Coleman

Do you know the difference between customer experience and customer service and which happens when? Customer service is when something goes wrong, cus…
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May 8th, 2018 | 16:05

How Many Clients Do You Fire? (Part II)

If you don't stick to your guns, you'll just end up complaining about how many bad ones you have. You constantly have to be prepared to break it off w…
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May 7th, 2018 | 09:00

We Don't Live In That World Anymore

It's really hard to unmake the choices you inherited from previous generations. While normally fueled with the best of intentions, they often struggle…
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May 4th, 2018 | 11:47

How Specific is Your Insurance?

Do you wish you grew up in an insurance world that only let you have a niche? Believe it or not, there's some agents out there lucky enough to do just…
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May 3rd, 2018 | 16:35

Give Content Respect

If you don't, it will never get done. Lie to yourself all you want, a highly effective piece of content that gets found in search is almost impossible…
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May 1st, 2018 | 17:01

Can You Scale What You Want?

It really depends on what and how you do it. Because there's a very good chance you might be missing an important piece. That piece might technology,…
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Apr 30th, 2018 | 14:51

How We Can Dominate Insurance

Is by making sure we remember to tell each other what we need to win. It seems simple enough, but there's plenty of communication isolation going on a…
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Apr 27th, 2018 | 54:27

Rebuilding State Auto: A CEO's Story With Mike LaRocco (Full Interview)

How many insurance companies are willing to tear it all down and put technology at the top of the list? The answer we all wish wasn't true is, not man…
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Apr 26th, 2018 | 21:03

What Holds You Back The Most

Is the lack of trust and respect you have for making sure people know you're an expert. If there's one thing you should be doing on the internet for y…
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Apr 25th, 2018 | 36:12

Passing the Torch: How to Recruit the Next Generation of Insurance Professionals

If you want to build a business and avoid becoming a slave to your agency, you have to find the next generation of agents. This has to be one of the m…
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Apr 24th, 2018 | 19:46

How It All Works Faster

Is by making sure you always know who needs to do what, when. Because when you do, you'll limit the amount on enthusiasm you kill delaying progress. T…
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Apr 23rd, 2018 | 12:34

The Family Tie is Hard to Cut

For whatever reason we like to sell insurance with people who normally have the same last name. It's all possible we just suffer from some undiagnosab…
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Apr 21st, 2018 | 14:43

How Long Should You Wait for Your SEO?

I doubt that you are, because it's really hard to keep doing something you don't think is working. Not to mention you could've have missed something a…
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Apr 20th, 2018 | 56:43

Woody Brown: The Origin of a Creative Insurance Agent

It's hard to capture and even harder to recreate, now matter what it's dangerous inside your agency. The truth is, it's so rare to find most agencies…
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Apr 19th, 2018 | 19:18

The Power of Video Gear

Is so out of control if you realized what's possible you'd spend threes times more. The problem is the mindset you approach the purchase with. That is…
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Apr 18th, 2018 | 41:54

Breaking Customer Inertia with Jeremy Hallett

Are you brave enough to actually do the things you wish could be done different? It seems like everyone loves to play armchair InsurTech CEO these day…
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Apr 17th, 2018 | 16:32

When Should You Hire the Next Person?

The better question is, what should they actually be doing? Because if you think you need a person, there's a good chance that you actually need a per…
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Apr 16th, 2018 | 26:28

How Does An Extra $40,000 A Year Sound?

The only thing you have to do to get it is ask the people you're already selling. Sounds a little too good to be true, right? Maybe it is, maybe it is…
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Apr 15th, 2018 | 04:00

Why We Win (And You Don't)

Is because of a creative culture that won't stop. Culture Tough to pin down. Easy to dismiss. Yet, Culture. As ethereal concept as it may be… is Param…
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Apr 14th, 2018 | 17:58

The Alternative to Lazy Hiring

If you wait until you need someone to figure out who you're going to hire, you've already lost. The chances of you finding the absolute best person fo…
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Apr 13th, 2018 | 47:43

Your Website Has Only Two Tenths of Second

There's a good chance you might not even be able to ante up to today's table stakes of digital presentation. Today's consumer expects to find so much…
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Apr 12th, 2018 | 16:53

Let's Stop Losing $250,000 Accounts Together

If we all work together this is something we won't have to worry about anymore. Alright fine, yes you'll obviously still be able to lose a big account…
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Apr 11th, 2018 | 40:17

Professional Video for Professionals Made Easy with Greg Rollett

Sometimes it pays to look your best when clients need you the most. There are so many aspects to creating a video "that works" it's impossible to exec…
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Apr 10th, 2018 | 18:12

How Should You Rebuild Your Agency?

Do you go after a veteran that's been around the league and knows how to win now or build for the future? Figuring out this simple question alone, is…
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Apr 9th, 2018 | 26:58

Stop Saying No to Improve Customer Service

The more you pay attention to what you say, the better your client will feel. When you hear someone say no your brain treats it the same as physical p…
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Apr 6th, 2018 | 23:34

What Score Would Your Leads Get?

This is definitely the easiest way to figure out what leads you need to pay attention to. The tricky part is making sure you've given them enough to d…
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Apr 5th, 2018 | 20:08

Everyone's Name Can't Be on the Door

Unless you want to buy a really big door that knows how to handle it. It's never easy finding the right people for your agency. It's even harder when…
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Apr 4th, 2018 | 1:01:41

I.C.E.C.R.E.A.M. for Business Leaders with Billy Williams

Most business leaders are pretty good at the skills their actual job requires. That means you are usually above average at selling insurance, but thos…
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Apr 3rd, 2018 | 17:08

How Easy is Your Communication?

Are you making sure the people that want to talk to you can do it without thinking twice about it? The easier it is for people to talk to you and you…
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Apr 2nd, 2018 | 24:37

Let's Make Insurance Simple (Part 2)

What if it only took two minutes and four questions to complete a commercial insurance application? Would that sound like a much simpler insurance wor…
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Mar 31st, 2018 | 20:34

Let's Make Insurance Simple (Part 1)

We're not focused on the person that writes the check, if we don't start they won't be writing it much longer. When you think about it, it's amazing w…
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Mar 30th, 2018 | 39:55

Ryan Walter on Leaders Following Leaders

There's no room for followers or blame within a successful organization. If your leading the agency your people will emulate your energy, so it better…
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Mar 29th, 2018 | 15:27

Bring Value Without Asking

If you do, you stand a much better chance when some needs to remember your name. In order to do that, you have to have a solid process in place that b…
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Mar 28th, 2018 | 54:29

Why Marcus Sheridan Believes in Video Marketing

It's pretty simple actually, it gains trust faster so you can spend more time selling. Why wouldn't you want prospects to be able to hear, see and kno…
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Mar 27th, 2018 | 18:14

What is Agency Nation?

It's very possible you might have no idea, even if you do, it will still be fun. This is by far one of the most popular questions I get from people wh…
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Mar 26th, 2018 | 19:17

Be Intentional With Your Insurance Career

If you're not then you could find yourself stuck somewhere you don't want to be. That place could be filled with many different adjectives all describ…
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Mar 24th, 2018 | 13:24

Empowering Women With the Flexibility of Insurance

It's definitely a better option than the traditional ones that closely resembling a pyramid. Because legitimate business opportunities with high ceili…
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Mar 23rd, 2018 | 51:03

The Sales Reality You Intentionally Ignore with Anthony Iannarino

No matter what you're doing to create opportunities for your business, you still have to pick up the phone and call someone. What temperature that per…
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Mar 22nd, 2018 | 18:07

Stop Trying to Do Everything

What really ends up happening is there's a lot that doesn't get done. We've finally made it to a place where "not getting it done" is an option. Someo…
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Mar 21st, 2018 | 59:08

Your Title Doesn't Make You a Great Leader

Just because you could sell a policy better than everyone else doesn't mean you'll be great at making other people do it. It's a sobering fact for sur…
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Mar 20th, 2018 | 17:58

Find a Way to Improve Your Culture

I definitely don't see enough of either across the board in the industry. Your ability to find a way around any challenge or obstacle is something tha…
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Mar 19th, 2018 | 31:11

A Secret Call With a Millennial Agency Owner

It doesn't get much more behind the scenes then this. We cover it all, video proposals, virtual assistant outsourcing, blogging, referral partner netw…
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Mar 17th, 2018 | 26:02

The Business Case for Selling Lemonade Insurance

Why should independent insurance agents want to write insurance for that supposedly tasty drink? That's a fair and slightly provocative question that…
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Mar 16th, 2018 | 19:07

Why People Hate Insurance

If you really think about, can you blame them? If you really think about it some more, a lot of insurance companies are good at making people hate the…
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Mar 15th, 2018 | 25:41

Answer The Phone

This is the not so dirty little secret holding a lot of us back. If you agency struggles with this basic form of communication, you're fighting a stee…
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Mar 14th, 2018 | 45:06

Finding the Rhythm of Your Insurance Business

What's stopping you from selling and marketing your agency the way you want? More then likely it's a deficiency in the processes and procedures within…
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Mar 13th, 2018 | 16:58

Were You Born a Salesman?

It seems like a lot of "next-gen" agents feel that way. Maybe the problem is the term has changed and we haven't aliened ourselves with what it actual…
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Mar 12th, 2018 | 24:25

Video Proposals and 24/7 Service Constantly Bring Value

Wouldn't it be magical if you could closed deals and create referrals without being there? I know, it sounds ridiculous, but that's what happens when…
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Mar 9th, 2018 | 26:57

Interrupt the Pattern to Become the Agent You're Not

Are you selling out of desperation or inspiration? The most successful agents were able to interrupt their pattern of desperation to achieve success t…
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Mar 8th, 2018 | 15:36

Are You Doing The Right Thing?

It's always the right thing to do the right thing. Even though it's really hard at the time, your ability to do it will set you apart from more people…
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Mar 7th, 2018 | 34:16

The Golden Age of the Insurance Brokerage

It's not a secret, there's a lot of outside money flowing into the insurance industry. Agencies are getting bought like crazy because the investment i…
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Mar 6th, 2018 | 25:42

How Much Young Blood Does Your Agency Have?

Don't worry, you're not the only agency having a hard time finding it. This is a question that has haunted the industry for probably more than a decad…
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Mar 5th, 2018 | 20:41

Create Culture by Teaching Decisions

It's the little moments that matter, but if you don't teach people how to see them, they'll go unnoticed. That empowerment is what most businesses are…
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Mar 2nd, 2018 | 10:44

The Deadly Data Competition

Could end up taking down everyone in the industry if we don't call it quits soon. There are plenty of things we can and should be competing on in the…
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Mar 1st, 2018 | 15:48

Listen to Someone Else

Just because someone never sold a policy, doesn't mean they can't say something really smart to change your agency. We have to get over this ridiculou…
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Feb 28th, 2018 | 1:42:10

Answering Producer Questions During Keynote for Robertson Ryan & Associates

When you're in a room full of 100 insurance agents wanting to do digital marketing, they ask a lot of questions. Which is what they should be doing. S…
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Feb 27th, 2018 | 17:47

How Many Clients Do You Fire?

One thing's for sure, it's probably not enough. There's definitely nothing wrong with obsessing over finding new clients, but it's also alright to wan…
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Feb 26th, 2018 | 29:25

Are You a Real Risk Manager?

If you're not, you just might be a fancy order taker. This is definitely the thing we like to call ourselves the most but the first thing we throw out…
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Feb 23rd, 2018 | 19:11

Finding Ownership in Your Book of Business

It's the one thing that destroys agency's and even families more than anything. You would think after all this time we would have figured this out by…
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Feb 22nd, 2018 | 15:47

Is It Good Enough?

No matter who you are or what you do, this question will always try to get the best of you. The secret is, it never is. Getting yourself to a place wh…
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Feb 21st, 2018 | 35:03

Done Right Insurance Is A Hospitality Business

Connecting online consumers to real agents, in real time crushes the competition. A hospitality business focus on person to person connections and the…
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Feb 20th, 2018 | 17:56

The Truth About Video Proposals (Part II)

Is really a lot more specific than you think. Delivering more information to a potential client is great. Letting them see your face, when it's conven…
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Feb 19th, 2018 | 19:56

Do Insurance Carriers Want What's Best For You?

Or are they just hoping you'll eat up their flavor of the week because you're starving? It's possible it's been a long time since a marketing rep from…
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Feb 16th, 2018 | 12:09

Accelerating Investment in Insurance Innovation

We just need to give the good ideas more money and the freedom to work. It's not rocket science, sometimes the most powerful thing you can do is get o…
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Feb 15th, 2018 | 18:51

Who Are You Talking To?

If you're not sure then you've got a big problem. Because the worst thing you can do is nothing and refuse to decide who should be listening. The craz…
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Feb 14th, 2018 | 1:04:08

Why Ryan Hanley Should NOT be an Insurance Agent

It's a question he thinks about every single day. When it's all said and done, the answer is simple, fulfillment. Fulfillment from helping an industry…
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Feb 13th, 2018 | 21:08

Don't Talk Yourself Out Of It

They don't want to read your insurance blog post, they need to read it. Once you realize that, creating the things your agency needs to organically at…
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Feb 12th, 2018 | 12:47

How Warm is Your Welcome (Kit)?

You only get one chance to turn up the heat on your relationship with your guests. If you're not taking full advantage of it, you might want to figure…
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Feb 9th, 2018 | 31:11

Is SEO Dying?

It depends on who you ask, no matter what it’s definitely changing fast. Achieving SEO success is the golden cow of traffic and lead generation. Hundr…
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Feb 8th, 2018 | 17:11

This Is When They Call You

It should be at the same point every time. If we're getting even crazier, it should be as close to the bottom of the sale as possible. That is if you'…
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Feb 7th, 2018 | 30:22

The Future Has Already Arrived

It's just not evenly distributed yet.  That's a quote from William Gibson that you might be surprised to hear used to describe our industry.  Welcome…
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Feb 6th, 2018 | 22:51

Who Needs to Go First?

If no one is raising their hand you'll probably have to duke it out. These are the moments when it's not a whole lot of fun to work in a family busine…
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Feb 5th, 2018 | 26:45

Is Your Content Giving You Authority (Agent 2021 Session)

If it’s not, then you might want to reconsider what you’re doing. The idea of creating media, not marketing has been around little while now. However,…
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Feb 2nd, 2018 | 08:28

Are Your Videos Focused Enough?

If not, you might notice them not getting a lot of traction with the people you're trying to find. This also isn't a problem exclusive to video and sh…
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Feb 1st, 2018 | 13:03

Should You Get A Better Deal?

Should You Get A Better Deal?Before you say anything, it might not be that great after all. Because that better deal could come at a cost of your clie…
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Jan 30th, 2018 | 22:16

Should You Sell Enough to Stay Sharp?

That's a tough question that really depends on what you're selling to who. There's a lot to be said about not needing/wanting to know something. It's…
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Jan 29th, 2018 | 07:32

Are You Interesting Without Insurance?

It's easy to talk yourself out of what you do best, especially when that's insurance. It's hard to get people to care about other things when you're j…
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Jan 26th, 2018 | 29:49

Can You Recruit Your Next Generation? (Agent 2021 Session)

No pressure, the future (success) of your agency only depends on it. If can't show people why they should want to work for you, they won't see it. If…
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Jan 25th, 2018 | 16:28

Marketing is Never Done

Just when you think it's over, you realize it never ends. It's a constant grind that is unforgiving and relentless in it's consistency to be completed…
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Jan 23rd, 2018 | 15:58

Are You Keeping What You Should In House?

Even if you are, do you have enough people staying there? It's a question many agency owners struggle and rarely want to face. It's hard to do more wh…
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Jan 22nd, 2018 | 29:15

Are You Physically Expanding Your Comfort Zone?

If not, you're missing out on a lot of productive fun your agency needs. This is by far one of the tools that can make the biggest impact on your dete…
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Jan 19th, 2018 | 21:51

Faster Information Creates More Value

The stuff we need to know needs to move faster. The slower it moves the more time someone has to think about going somewhere else. Right now we're giv…
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Jan 18th, 2018 | 19:50

Don't Waste Your First Two Years

Because you'll never be able to catch up if you do. Realizing it's going to suck no matter when you start is your first major challenge.  Owing that e…
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Jan 16th, 2018 | 16:22

The Truth About Video Proposals

Is that they shouldn't be used inappropriately to be something they're not. It also shouldn't be the only type of video you do. Not to mention, the ea…
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Jan 15th, 2018 | 23:51

That Feeling When It Works

Is pretty amazing, even though sometimes it feels like you'll never find it. That's why it's important to stop and celebrate your first few wins becau…
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Jan 12th, 2018 | 24:08

Can You See What's Coming?

You have to be looking both ways with money in each hand to be able to see. If you aren't, you'll miss your chance to grab a growth tool that's on its…
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Jan 11th, 2018 | 18:28

The Easiest Way to Get Marketing Buy-In

Is to create an experience that changes their perception of space and time as they know it. That's probably more than slightly exaggerated, however sh…
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Jan 9th, 2018 | 19:36

Are You a Content Believer?

You might want to think twice before you answer, because it's hard to do if you're not ready. Once you've allowed yourself to believe this idea can wo…
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Jan 8th, 2018 | 07:42

No Excuses

No one believes them anyways. The road map is there and no wheel's need reinvented to get there, you just have to do the work. Maybe the people closes…
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Jan 5th, 2018 | 17:01

How Pretty Should Your Agency Be?

Probably a little more than it is right now. It's possible your indifference to awesome design could be preventing you and maybe the whole industry fr…
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Jan 4th, 2018 | 16:46

No One Wants to Request a Quote

Because they know what's going to happen if they do. It's the previous mediocrity that has created an immunity to the thing you want them to do the mo…
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Jan 2nd, 2018 | 20:30

When a Niche Goes Wrong

Sometimes you can't see it until it's too late. But seeing it at all is the only thing that will keep you from finding more. Just because your agency…
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Jan 1st, 2018 | 25:11

Two Things You Should Be Doing in 2018

One might be more important than the other, but it seems it can't be emphasized enough. No matter what, one thing is certain, you have to be willing t…
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Dec 29th, 2017 | 29:25

Should Your Business and Marketing Strategy be the Same?

If it's not, then there's a good chance you could hate yourself at some point. You could take it all the way to crazy town, like Ryan suggests, and sa…
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Dec 28th, 2017 | 18:07

Are You Giving Up Too Soon?

There's a pretty good chance that you are because you don't realize how long it takes. Believe it or not, your ability to show up and do the things yo…
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Dec 26th, 2017 | 20:44

Find Your New Face Faster

Because the longer you wait the more opportunity you pass up that goes to someone else. It might sound a little crazy and potentially hyperbolic, but…
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Dec 22nd, 2017 | 11:45

Waiting isn't an Option

The only thing that's going to protect your agency's relevance is figuring out a way to handle all the business others can't. The industry isn't going…
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Dec 21st, 2017 | 23:58

Do You Need Dedicated Marketing Help?

I don't know, maybe. Someone's got to do it though. If there was every a more appropriate chicken and egg occurrence it's this. Do you need to have th…
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Dec 19th, 2017 | 16:39

How Brutal Is What You Don't Know?

If you wait to find out, you'll probably never know. Because you'll never be ready to go after that sale or client you don't think you can handle. It'…
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Dec 18th, 2017 | 26:13

Video Hosting Showdown: YouTube Vs. Vimeo Vs. Facebook Vs. Wistia

This is definitely one of the most unnecessary steps you should not be over thinking. It really comes down to discovery vs. delivery and which object…
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Dec 15th, 2017 | 38:41

Insurance is Moving Faster Than You Think

If the rate of change in your agency is slower than the what's happening outside of it, you might want to speed up. Refusing to increase your speed wo…
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Dec 14th, 2017 | 16:39

Can Your Superpower Change the Industry You Love?

There's a good chance it took you a lot longer to figure out what it was and that you actually do. Because growing up around insurance allows you to u…
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Dec 12th, 2017 | 16:37

Do You Hold the Power Controlling a Community?

If you don't, it might not be as intimidating as you think to start. Constantly being in front of a large number of the people you want to do business…
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Dec 11th, 2017 | 22:56

Do The Work

If you don't, it doesn't matter how many answers you get, they'll all lead to the same place. This was supposed to be a practical conversation about t…
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Dec 8th, 2017 | 35:47

Will Professionalism Be The Death of Us?

If it continues to prevent you from doing the things that people actually care about, maybe. It's also possible that you haven't accepted what profess…
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Dec 7th, 2017 | 17:13

Can You Listen Enough to be Relevant?

If not, you'll probably spend a lot of time alone because you're not giving people what they need. It's your ability to fill this need, better, faster…
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Dec 5th, 2017 | 17:34

Waiting for Perfect to Publish Delays Business

How many reasons do you let get in the way of hitting the button that could change your business forever? I'll let you in on a little secret, there ar…
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Dec 4th, 2017 | 14:25

Marketing, Referral and Casual Stalking Tools You Should be Using

The more information you can use to automatically communicate better will only improve your customer experience. That's why it's so important to recog…
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Dec 1st, 2017 | 23:55

The Power of Community as Accountability #5AMClub

Are you sharing a common interest with a group of people who hold your feet to the fire? If not, you're missing out on one of the best parts of life o…
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Nov 30th, 2017 | 17:14

How Quick Does Your Process Get The Ball Rolling?

Hopefully it's pretty fast, right away. If it is, then you'll find out how much fun it is to enter the sales process at exactly the perfect time. If y…
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Nov 28th, 2017 | 21:43

Make Business Come in Faster

By doing the things only one percent of agents in the industry are willing and able to do. It's a sobering reality, but there's a good chance you migh…
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Nov 23rd, 2017 | 18:41

How Many People Are You Missing?

If you haven't taken the time to automate a few key communication sequences in your agency, then it's probably a lot. Don't worry, you're not alone. B…
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Nov 22nd, 2017 | 30:00

How to Hire the Agent You Need Who Does What You Can't - ANR 102 w/ Nicholas Ayers

Do you hire people or positions? Because one is going to leave you sanding the corners on the square peg so fits in the round hole. The industry has b…
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Nov 21st, 2017 | 18:06

Should You Start Over?

Probably not, but there's something to be said for hitting the reset button on your mindset. Just because your agency has been around for a long time…
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Nov 20th, 2017 | 17:54

Do You Have a Seat at The New Kitchen Table?

If not, you might want to think about getting one sooner rather than later. Because this new table is where all the action is happening and if you can…
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Nov 18th, 2017 | 06:29

What Feeling Does Your Content Give People?

If it's not connecting on a level that sparks the tiniest feeling, you need to try harder. It's that feeling that will transcend your content's natura…
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Nov 17th, 2017 | 14:07

Do You Have Enough Attention to Survive?

Because whoever controls the attention controls the marketplace.  There will come a time where those who are unwilling to recognize the importance of…
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Nov 16th, 2017 | 15:02

How Much Can Your Marketing Make For Dinner?

It should be a lot more than you can eat for weeks, months and even years. If you don't think it's possible, then you haven't dedicated yourself to th…
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Nov 15th, 2017 | 25:22

How Easy Are You Getting Your Clients Money? - ANR 101

If we're being honest, it's the most important part of your business that has the biggest chance of going wrong. It's also very possible that what you…
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Nov 14th, 2017 | 16:23

How Dangerous Are Your Outsourcing Options?

It really depends on how much of what they're doing for you and what their getting paid. It's always a questionable decision to let another broker min…
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Nov 10th, 2017 | 17:11

The Most Important Test Your Content Needs to Pass

It has nothing to do with word counts or video length, it's all about connection. If you can't create something that allows someone to connect with yo…
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Nov 9th, 2017 | 12:50

Show What You Do Better to Change Our Industry

You might not want to realize it, but the bar is set pretty low. When the simple act of filming a video is the best case scenario for incremental chan…
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Nov 8th, 2017 | 17:12

Can They Find You When They Need You?

If not, then you're making your insurance life much harder than it needs to be. They crazy part is how many agents want to feel the pain with you. Whe…
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Nov 7th, 2017 | 42:54

Introducing The New Agency Nation - ANR 100

It's a new day for Agency Nation. If you liked what you saw before you should love what's next. If you want more insurance related content to help you…
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Oct 29th, 2017 | 27:26

Broker Buddha: Making Supplements Forms Smart - ANR 99

Creating technology to improves efficiency in form submission is NOT a sexy business. But in terms of improving the effectiveness of independent agenc…
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Oct 25th, 2017 | 48:04

Has Lemonade's Quest for Attention Gone Too Far?

In this episode we break down some of Lemonade's recent press announcements and their overall impact on the insurance industry. What can we learn from…
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Oct 24th, 2017 | 12:56

How to Conquer Sales Rejection

Rejection is a way of life for sales professionals. But for many just starting out, it can be a major barrier to success. In this episode, we answer a…
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Oct 16th, 2017 | 13:57

THE LINEAR SALES FUNNEL IS DEAD

The digital marketplace has changed a lot about how the insurance industry operates. The sales process is no different. In this episode (taken from Th…
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Oct 10th, 2017 | 13:45

3 Major Ideas from InsureTech Connect for the Next 3 Years of Insurance Business

InsureTech Connect 2017 is the largest insurance technology conference in the country with more than 3,800 insurance professionals attending... In thi…
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Oct 10th, 2017 | 16:54

9 LinkedIn Marketing Tactics to Rule the World

What to build relationships and drive new business opportunities? Then LinkedIn is the social network for you... In this episode of The Show, Ryan Han…
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Sep 27th, 2017 | 31:46

Mike LaRocco, CEO of State Auto, on Why it's Time to go "All In" on Insurance Innovation

In a special guest appearance, State Auto Insurance CEO, Mike LaRocco, joins Agency Nation for a candid conversation on insurance innovation. Here are…
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Sep 25th, 2017 | 34:28

Emmy Winning Producer, Greg Rollett, on How to Brand Your Agency with Video Marketing

Greg Rollett defines "Brand" as simply, "Your Story," and according to Greg, there is no better way to tell your story than video. In this episode of…
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Sep 21st, 2017 | 34:57

[INTERVIEW] - Dr. Billy Williams on Why Self-Discipline and Accountability Always Win

Billy R. Williams, Ph.D., is the President of Inspire a Nation Business Mentoring, an insurance agent and small business owner mentoring company that…
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Sep 18th, 2017 | 10:13

[THE SHOW] One skill more important than sales

There are few skills more valuable to an insurance business than the ability to sell. In episode seven of The Show, we examine the one skill undeniabl…
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Sep 15th, 2017 | 31:18

[INTERVIEW] - Karn Saroya, CEO of Cover. Unlocking Value in the Insurance Transaction

Karn Saroya, co-founder and CEO of Cover, joins Agency Nation for a discussion on what it means to be a technology company first and insurance agency…
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Sep 14th, 2017 | 32:05

What Drives Agency Nation - An Inside Look at the Future of this Platform

At Agency Nation, we live by one mantra, "Give without expectation of reciprocation." In this episode of Agency Nation Radio, we explain how our missi…
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Aug 31st, 2017 | 29:19

Bill Martin Explains Why at Plymouth Rock Customer Experience is the Culture - ANR93

Few insurance carriers lean into customer experience like Plymouth Rock. That's why we asked Bill Martin, CEO of their Bunker Hill Insurance brand to…
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Aug 30th, 2017 | 36:28

Navigating the Intersection of Insurtech and Independent Agents with Jay Weintraub - ANR92

Jay Weintraub, founder and CEO of InsureTech Connect, joins Agency Nation Radio for a discussion about the pulse of insurance technology and independe…
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Aug 21st, 2017 | 28:55

Seth Zaremba on the Next Generation of Independent Insurance Agents - ANR91

In an epic discussion about what it takes to run an independent insurance agency, agency owner Seth Zaremba of Zinc Insurance joins Agency Nation Radi…
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Aug 14th, 2017 | 55:05

Looking back on 7 years of insurance marketing with Jason Cass - ANR90

Jason Cass joins Agency Nation Radio for a conversation on the last seven years of insurance marketing and thought-leadership. Running his own indepen…
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Aug 10th, 2017 | 29:38

Tyler Asher Explains Safeco's Four Big Bets on the Future of Insurance

Tyler Asher, president of Safeco Insurance, joins Agency Nation Radio to explain the four big bets Safeco is making on the future of insurance.  
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Aug 2nd, 2017 | 41:52

Stuart Ganis on Bringing Sexy Back to the Insurance Industry - ANR88

Join me for a chat with Stuart Ganis on bridging the experience talent gap in the independent insurance industry.  As well as: Who is going to be a le…
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Jul 22nd, 2017 | 41:36

Poor Customer Experience is Destroying our Competitive Advantage - ANR87

This episode is the second half of our conversation on the 4 year anniversary of the McKinsey & Company "Agency of the Future" report. We also dissect…
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Jul 14th, 2017 | 30:35

The Insurance Technology Revolution Undone with Bill Wilson - ANR86

Join Ryan as he chats with Bill Wilson on the insurance technology revolution and what independent agents need to consider in our ever evolving market…
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Jul 13th, 2017 | 38:50

Maybe We Should Have Listened to McKinsey & Company Four Years Ago - 85

It's been four years since McKinsey published their Agency of the Future report predicting the demise of the local insurance agent. In this episode of…
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Jun 14th, 2017 | 51:54

The Secret to Making Agency Nation Elevate 2017 a One-of-a-Kind Experience - ANR84

What made Elevate 2017 special had very little to do with the conference itself. Instead it was the people that made Elevate 2017 so special. In this…
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Jun 3rd, 2017 | 34:37

Why "Lead" is the Four Letter You Need to Use More Often with Tony Franzese - ANR83

Take a dive into the world of Lead Generation with Tony Franzese, co-founder and CEO of Precise, the best-in-class insurance lead provider. "Lead" is…
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May 24th, 2017 | 29:44

How to Make Insurance Fun Again with Andrew Metz and Dan Betz - ANR82

Has the business of insurance become dull for you? Let's talk about how we change that... In this episode of Agency Nation Radio we're joined by Andre…
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May 11th, 2017 | 32:37

Laird Rixford on the Technology Enhanced Insurance Agency - ANR81

What technology is worth the investment? How can we learn about technology from insurtech startups? Laird Rixford, president of Insurance Technologies…
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May 9th, 2017 | 35:44

How Travelers Insurance is Winning the Race to Value - ANR80

Learn how Travelers Insurance, a top 10 insurance carrier, is innovating in support of independent agents and the insurance customer experience. In th…
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May 3rd, 2017 | 26:33

Derek Coburn on Moving Beyond the Trusted Advisor - ANR79

As independent agents, we all want to be seen as a "Trusted Advisor" to our clients. Derek Coburn shows us how... Get more Agency Nation Radio here.
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Apr 30th, 2017 | 27:20

The Secret to Building an Insurance Agency From Scratch with Eric Narcisco - ANR78

We all love origin stories. Listen as Eric Narcisco, founder and president of Effective Coverage tells his own independent agency startup story. This…
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Apr 27th, 2017 | 25:50

Bob Rusbuldt on the New Political Dynamic Impacting the Insurance Industry - ANR77

In a highly regulated industry like insurance, politics play significant role in the velocity of the marketplace. Bob Rusbuldt, president and CEO of t…
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Apr 25th, 2017 | 25:45

Jay Weintraub on Why People Are Our Product - ANR76

In an increasingly commoditized world, it is our people that create value. In this episode of Agency Nation Radio we're joined by Jay Weintraub, found…
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Apr 19th, 2017 | 37:09

Chris Langille on Overcoming the Cost of Customer Acquisition - ANR75

Have you been reluctant to go all in on marketing because of the expense? In this episode of Agency Nation Radio, Chris Langille helps us understand t…
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Apr 17th, 2017 | 41:39

The Secret to Digital Marketplace Domination - ANR74

The difference between dominating and getting dominated could be as small as a one percent advantage. In this episode of Agency Nation Radio, Marty an…
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Apr 9th, 2017 | 35:28

Joey Giangola on Owning Your Success and What to Do Next - ANR73

Too often independent agents do not give themselves credit for the success they've already achieved. Joey Giangola explains what to do next... The ans…
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Apr 6th, 2017 | 27:44

Investing in the Independent Agent with Chris Cline - ANR72

How do insurance carriers invest in the independent agency force? Today we answer that question... In this episode of Agency Nation Radio we're joined…
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Apr 3rd, 2017 | 29:54

Efficient Insurance Lead Management with Jason Walker - ANR71

Generating new inbound sales opportunities (leads) is only half the battle. In this interview with Jason Walker, co-founder of Smart Harbor, we learn…
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Mar 21st, 2017 | 44:23

Independent Agents: Make These No-Regret Moves or Else - ANR70

Marty and Ryan break down an article from the Boston Consulting Group on no-regret moves necessary for independent agents and carriers to thrive movin…
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Mar 19th, 2017 | 30:48

Technology Should Solve Problems Not Create New Problems with Torey Maerz - ANR69

Torey Maerz of Rocket Referrals joins Agency Nation Radio for a deep dive into how he creates technology that actually solves problems unlike many new…
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Mar 16th, 2017 | 37:29

Peter van Aartrijk & Tony Wessling Take Us From Tactical to Strategic Branding - ANR68

Branding is not your logo, your business card or the sign on your building. Branding must be strategic. That's why we brought Peter van Aartrijk and T…
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Mar 13th, 2017 | 39:03

Emily Huling on Leading with Certainty - ANR67

Developing strong leaders is key to the long-term success of the insurance industry. Emily Huling explains how we lead with certainty. In these disrup…
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Mar 8th, 2017 | 30:36

Nicholas Ayers on How to Make Your Insurance Business More Human - ANR66

Nick Ayers joins Agency Nation Radio to explain how he has used video to make his insurance business more human. We also talk agency culture and getti…
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Mar 2nd, 2017 | 33:29

Jeff Teschke Explains How Insurance Agents Use Technology to WOW Customers - ANR65

Technology doesn't have to be expensive, scary or time consuming and as Jeff Teschke explains, done right, technology can WOW your customers. Get more…
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Feb 27th, 2017 | 31:45

Jeff Roy Explains the Insurance Customer Experience 3.0 - ANR64

As technology evolves, so does the insurance consumer. As Jeff Roy explains, independent agents must evolve their customer experience as well. In this…
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Feb 20th, 2017 | 43:20

Why Soft Skills are the Key to Sustaining Growth - ANR63

Do you reward technical ability and experience over personality and cultural impact on your agency? If so, you might be stealing success from yourself…
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Feb 14th, 2017 | 29:04

The Power of Self-Leadership in Personal Growth with Brent Kelly

Elevate speaker, Brent Kelly, joins Agency Nation Radio to break down "Self-Leadership" and its impact on personal performance. Personal growth and se…
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Feb 9th, 2017 | 37:23

The Obvious Reason for Insurance Agency Growth

In this episode of Agency Nation Radio we explain the obvious reason why some insurance agencies grow and others do not. Its obvious. You're going to…
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Feb 6th, 2017 | 29:01

Erin Nutting Explains Why Perception is Everything in Niche Marketing

Insurance niche marketing is not a new strategy, but Erin Nutting has put a new spin niche marketing and shares her expertise in this episode of Agenc…
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Jan 30th, 2017 | 29:40

Is Your Agency Customer Experience Worth More than a Starbucks Latte? Interview with Kelly Donahue-Piro

Elevate 2017 speaker, Kelly Donahue-Piro of Agency Performance Partners visits Agency Nation Radio for a deep diver into customer experience. In one o…
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Jan 23rd, 2017 | 33:27

How to Build Trust with the Visual Insurance Consumer

In this interview with Elevate 2017 speaker, Marcus Sheridan, we learn how to build trust with new visually dominated insurance consumer. Marcus is a…
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Jan 15th, 2017 | 42:12

How to Spend a $1,000 a Month Agency Marketing Budget

What if you set a $1,000 a month budget for agency marketing? What would you spend the money on? In this episode we share a sample marketing plan for…
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Jan 13th, 2017 | 42:21

What To Do Before You Start Marketing

You've decided to dive head first into marketing your insurance agency. Here are few things to do before you begin your first marketing campaign. Get…
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Jan 10th, 2017 | 40:57

How to Fight Back Against the Negative Categorization of Independent Agents

Direct and captive writers are creating negative categorizations of independent insurance agents. Today we discuss how to fight back... Get more Agenc…
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Dec 26th, 2016 | 45:08

Steve Jobs and Waiting for Permission - ANR54

Steve Jobs credits much of his success to picking up the phone and making the calls that lead to new relationships. Unfortunately, too many people tak…
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Dec 22nd, 2016 | 24:07

Impact of the Sharing Economy on Insurance with Robin Smith - ANR53

In this episode of Agency Nation Radio, Marty talks with Robin Smith, CEO and founder of WeGoLook (which has since been acquired by Crawford & Company…
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Dec 12th, 2016 | 53:38

The Argument for Insurance Being a Commodity and Why That's OK

In this episode Marty and Ryan argue over whether or not insurance is a commodity. More importantly, if insurance is a commodity, then what defines wh…
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Dec 2nd, 2016 | 28:03

Independent Insurance Agency Best Practices: Dissecting the Big I 2016 Report

Listen as Marty Agather interview Madelyn Flannagan of the Independent Insurance Agents and Broker of America on their recent Best Practices Report. M…
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Dec 1st, 2016 | 42:27

Chip Bacciocco: An Inside Look at the Turnaround of TrustedChoice.com

From struggling insurtech startup to thriving, profitable industry technology leader, listen as Chip Bacciocco, TrustedChoice.com CEO explains the tur…
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Dec 1st, 2016 | 33:41

Bold Penguin: Using Technology to Improve the Insurance Customer Experience

Ilya Bodner, co-founder of Bold Penguin, joins Agency Nation Radio for chat about insurance technology improving the independent agent customer experi…
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Nov 29th, 2016 | 51:03

What is Insurtech and Why Should Independent Agents Care?

The Insurtech Startup movement is certainly a hot topic within the insurance industry right now. But what is Insurtech? In this episode of Agency Nati…
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Nov 21st, 2016 | 55:39

Boyd McGehee Explains How to Choose an Agency Management System

After 6 years of searching for a new agency management system, Boyd McGehee, principle of a 3rd generation, 100 year-old agency in Alabama, made the d…
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Nov 15th, 2016 | 49:23

How InsurTech Startups Die - ANR46

In this episode of Agency Nation Radio we discuss the tale of two insurance startups: ESurance and eCoverage. Taking cues from an excellent article in…
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Oct 31st, 2016 | 24:42

Government Affairs: Unsung Heros of the Independent Insurance Industry

Nathan Riedel, VP of Political Affairs for the Independent Insurance Agents and Brokers of America, joins Agency Nation Radio to breakdown the very im…
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Oct 24th, 2016 | 44:35

When Selling Small Business Insurance Becomes a Battlefield - ANR44

Insurtech startups are gunning for the small business insurance marketplace. Selling small business insurance has become a battlefield. Are you ready?…
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Oct 21st, 2016 | 33:16

Nyssa Lieder, TrustedChoice.com SEO Master Guru, on the Secret to Ranking in Search

SEO doesn't have to be like the Wizard of OZ behind a curtain. There aren't tactics, tricks and gimmicks. SEO is a set of technical best practices for…
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Oct 17th, 2016 | 51:28

The Scavenger Hunt that is Buying Insurance Online - ANR42

The online insurance buying process in NOT linear. In this episode of Agency Nation Radio we explain what really happens... Get more Agency Nation Rad…
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Oct 5th, 2016 | 26:43

Improve Your Phone Skills Through the Power of 30 Seconds - ANR41

Marty Agather interviews Kevin Brandt about new Trusted Choice phone skill initiative titled, "The Power of 30 Seconds." Phone skills are incredibly i…
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Sep 29th, 2016 | 47:36

ANR40 - The Inbound Marketing Tactic Top Producers Don't Want You to Know

In this episode of Agency Nation Radio, we get Marty Agather back for a dynamic conversion on inbound marketing. Specifically, we explain the one inbo…
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Sep 21st, 2016 | 28:57

Why Safeco Insurance Added "Insurance Advisor" Skill to Amazon Alexa

In this episode we're joined by Sam Affolter, AVP of Research and Innovation at Safeco Insurance to discuss the new "Insurance Advisor" Skill on Amazo…
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Sep 15th, 2016 | 43:30

Picking the Brain of TrustedChoice.com Chief Technology Officer Derek Hyde

We're joined by our CTO Derek Hyde for a special guest interview to talk insurance technology and leadership. We get into problem solving technology s…
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Sep 6th, 2016 | 1:00:29

Insurance Podcast Cage Match: Three Podcast Hosts Discuss Current Trends in the Insurance Industry

In this episode, Ryan Hanley, Jason Cass and Joey Giangola take on some of the toughest topics in the insurance industry. This is a special episode yo…
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Sep 2nd, 2016 | 44:14

ANR36 - Insurance Customer Experience: Are We Just Tilting at Windmills?

Is the current (or traditional) insurance customer experience fooling itself? Are really provided a "customer experience" or just plodding through ade…
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Aug 23rd, 2016 | 35:08

ANR35 How Independent Agent Drive New Business Uber

Sharon Robles, of Robles Insurance in Chicago, is adapting her marketing methods to the sharing economy. She's using Uber to prospect new business. Li…
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Aug 15th, 2016 | 47:08

ANR34 Why Us Insurance Geeks Got to Stick Together

In this episode of Agency Nation Radio, we examine insurance geekdom and it's place in the successful agency. It's cool to be an insurance geek. At le…
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Aug 2nd, 2016 | 34:41

Examing the Enormous Opportunity in Online Commercial Insurance Sales

In this episode we dissect a new report from Morgan Stanley on the opportunity for digital disruption in the commercial lines insurance marketplace. W…
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Jul 22nd, 2016 | 40:13

How Insurance Brands Recapture Consumer Attention - ANR32

Insurance brands are losing equity in the greater marketplace. Consumer brand retention continues to fall. Today we discuss how to change the course o…
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Jul 17th, 2016 | 42:33

What Wine in a Can Teaches Us About Insurance Marketing

In this episode of Agency Nation Radio, Ryan and Marty break down the "Wine in a Can" trend and what insurance professionals can learn. In particular…
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Jul 7th, 2016 | 43:06

ANR30 - How to Differentiate Your Insurance Agency From the Competition

We all use the same tired descriptions to explain why our agency is different from the competition. It's officially time to change that. In this episo…
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Jun 29th, 2016 | 38:02

Why Relationships Matter Most for Insurance Buyer Satisfaction

For the first time in 6 years, small insurance companies have taken the lead for insurance buyer satisfaction. This is in large part due to the indepe…
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Jun 27th, 2016 | 48:29

Will Usage-based Insurance Startups Change the Industry Landscape?

“Usage-based insurance is a unique or innovative thing because the industry historically has sort of been in a ‘purchase-once-and-forget’ mentality...…
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Jun 15th, 2016 | 37:16

Why Human Beings Need to Start Answering the Phone

In this episode of Agency Nation Radio we discuss the tough work of insurance industry trailblazing and why phone trees suck. Something as archaic as…
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Jun 8th, 2016 | 41:53

When Technology Gets In the Way of Customer Experience

Emily Huling, recently published an article on her blog with 17 Terrific Tips When Visiting Clients. The one we want to discuss is #14, where she rec…
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May 17th, 2016 | 36:54

Why Silicon Valley Believes the Insurance Brokerage is Broken

We have a lot of contention with today’s topic of discussion. Whitney Arthofer’s article on Tech Crunch “Insurance Brokerage is Broken” hits us where…
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May 9th, 2016 | 46:48

Is the Microinsurance Trend About to Catch Fire?

In this episode, we discuss Drew Aldrich’s article on CBInsights, “Going Micro is the Next Big Thing for Insurance Tech”, breaks down how it works and…
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May 2nd, 2016 | 38:06

2 Things You Must Do to Succeed as an Insurance Business

Today we dissect the epic fall of the darling medical testing company, Theranos and what it means to the insurance industry. Once upon a time, Therano…
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Apr 5th, 2016 | 44:50

ANR22 - The Biggest Marketing Failure at TrustedChoice.com in 2015

“We are experimenters just like you, our listeners, and I want to bring out a situation where our experiment didn’t quite go as planned.” Marty Agathe…
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Mar 30th, 2016 | 38:44

Are Millennials Out of Reach for the Average Independent Agent?

Insurance is a tricky arena. The role of the independent insurance agent has always been as the navigator, or the advisor. But with the ease of the in…
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Mar 21st, 2016 | 30:22

ANR20 - Why US and Canadian Insurance Agents are Dealing with the Same Marketing Obstacles

Marty opens today’s episode discussing what he learned from his recent trip to Canada. He just got back from the He just got back from the Insurance-C…
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Mar 8th, 2016 | 25:41

ANR19 - What Happened to Google Compare?

Today we are taking a pragmatic look at what happened to Google Compare. Recently Google announced that they are shutting down their Google Compare in…
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Feb 22nd, 2016 | 44:38

This is what happens when insurance tech start-ups move too fast. A lesson from Zenefits...

“If you’re an insurance broker, we’re going to drink your milkshake.” Parker Conrad, Former CEO of Zenefits.  April 29, 2013   “We’ve talked about thi…
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Feb 15th, 2016 | 32:55

ANR17 - Maybe the Independent Insurance Agency Isn't Dead

  Recently, Google launched their Google Compare insurance pricing program in the United States after its huge success in the UK. Unfortunately, they…
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Dec 30th, 2015 | 34:07

ANR16 – Why Not All Independent Insurance Industry Competition is Created Equal

The landscape of the insurance industry is changing. Today Marty and Ryan talk about an overlooked demographic, the shopper. “One of the ‘new normal’…
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Dec 30th, 2015 | 42:55

ANR15 – Does the Insurance Industry Need More Marketers?

Today we are going to discuss the changing face of marketing in today’s insurance business. Our first topic will be the article B2B Marketing Professi…
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Dec 30th, 2015 | 40:54

ANR14 – Do You Have the Fortitude to Reach Digital Marketing Paydirt?

It takes work to reach digital marketing paydirt. Do you have what it takes? Today we are discussing two topics that we believe you can apply to incre…
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Dec 30th, 2015 | 39:27

ANR13 – How to Balance Automation with Unscalable Human Experiences

Are you creating unscalable human experiences in your business?   I recently read an article called “Three Tips for Future-Proofing Your Dig…
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Dec 30th, 2015 | 44:53

ANR12 – How to Prepare Your Agency for Digital Disruption {Part II}

This episode is Part II of our series on digital disruption in the insurance industry. Click here to listen to Part I. There are many factors that can…
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Dec 30th, 2015 | 51:01

ANR11 – How to Prepare Your Agency for Digital Disruption {Part I}

Is your insurance agency prepared for digital disruption? On this episode of Agency Nation Radio we discuss the different between innovation and disru…
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Dec 30th, 2015 | 40:35

ANR10 – Niche Websites, Facebook Reviews and “Near Me” Google Searches

Today we answer questions sent directly from the Agency Nation Radio audience. Niche Websites Our first question comes from an agent in North Carolina…
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Dec 30th, 2015 | 52:39

ANR09 – 5 Trends Driving the Most Progressive Minded Insurance Organizations

What trends are guiding your strategic business decisions?  In this episode of Agency Nation Radio, we use an article from the Insurance Journal, Prog…
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Dec 29th, 2015 | 32:56

ANR08 – Agency Management Systems and the Live Streaming Video Revolution

Are you running to catch up with the live streaming video revolution?! If so, you might want to pump the brakes. Seriously. As much as we’re always pu…
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Dec 29th, 2015 | 38:58

ANR07 – Why Poor Customer Experience is to Blame for Lower Insurance Shopper Conversion Rate

In this episode of Agency Nation Radio we examine this new JD Power study and share insights on how the study’s finding will impact the independent in…
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Dec 29th, 2015 | 31:31

ANR06 – How to Sell Digital Marketing Inside Your Agency

Are you trying to sell digital marketing inside your agency? Whether you’re a CSR looking to sell, a producer trying to expand brand reach or an agenc…
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Dec 29th, 2015 | 43:15

ANR05 – Five Ideas for Running the Insurance Business of the Future

Are you running the insurance business of the future? In this week’s episode of Agency Nation Radio we discuss five ideas agency principles should con…
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Dec 29th, 2015 | 30:36

ANR04 – How Answering Client Questions Will Help Your Write More Business

Are you answering client questions on your website? This week on Agency Nation Radio we dive into the most consistently successful type of online cont…
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Dec 29th, 2015 | 38:55

ANR03 – Why Big Insurance Money Continues to Flow Into Digital Marketing

Of all the reasons big money from the insurance industry continues to flow into digital marketing, customer experience stands out as the highest prior…
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Dec 29th, 2015 | 54:04

ANR02 – ToeJam Wine, Google Compare and Facebook Native Video

Does Google Compare present an opportunity for independent insurance agents? In this episode of Agency Nation Radio we step up onto our soap boxes for…
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Dec 29th, 2015 | 52:10

ANR01 - Drones, Click Tracking and Improving Online Customer Experience

The business of insurance is busy. That doesn’t mean you shouldn’t have access to the sales, marketing and automation tactics and strategies drive ins…
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