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Feb 22nd, 2016 | 44:38

This is what happens when insurance tech start-ups move too fast. A lesson from Zenefits...

“If you’re an insurance broker, we’re going to drink your milkshake.”

Parker Conrad, Former CEO of Zenefits. April 29, 2013

“We’ve talked about this numerous times, “the new normal” and how everybody wants to do everything now, “it’s when I want to do it, not when you want to get it to me”, and they are leveraging that consumer sentiment and they are using technology to do it. That’s why they’ve been so successful. The challenge is that they just bent some rules and skirted some issues, and now it’s come back to bite them.” Marty Agather