Because if you haven't taken the time to figure it out, there's a good chance you'll never know.
Once that question has been answered you can figure out where the help should come from.
That help should be properly positioned to grow the agency where the expectations are currently sitting.
That's what I talked to Bogus Handzel, of Handzel and Associates, about as he tried to figure out where to get his from.
P.S. People have said there's a lot of successful help happening here.