Agency Nation Radio

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
Jun 15th, 2016 | 37:16

Why Human Beings Need to Start Answering the Phone

In this episode of Agency Nation Radio we discuss the tough work of insurance industry trailblazing and why phone trees suck.

Something as archaic as a phone tree has been a staple of the insurance agency for decades. But today’s customers don’t have the patience for voicemail. In a digital age of immediate response and gratification, all your phone tree tells them is that you’re too busy to help them.