Understanding that importance moment to moment and policy to policy is a mindset shift that changes the game.
Traditionally we would be met with excuses about why such actions and behaviors weren't possible.
The exciting part now is that seems to be a thing of the past as major players in the industry are carry tons of forward momentum.
That's what I talk to Amy Shore, President of P&C Sales and Distribution at Nationwide, about how they're making it a reality.
Make sure to connect with Amy: