Agency Nation Radio

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
Jan 30th, 2017 | 29:40

Is Your Agency Customer Experience Worth More than a Starbucks Latte? Interview with Kelly Donahue-Piro

Elevate 2017 speaker, Kelly Donahue-Piro of Agency Performance Partners visits Agency Nation Radio for a deep diver into customer experience.

In one of my favorite lines from this dynamic interview, Kelly explains, "If your agency customer experience isn't worth a one Starbucks Latte a week, you shouldn't be in the insurance business."

#truth

Get more Agency Nation Radio here.