Agency Nation Radio
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Jan 30th, 2017 |
29:40
Is Your Agency Customer Experience Worth More than a Starbucks Latte? Interview with Kelly Donahue-Piro
Elevate 2017 speaker, Kelly Donahue-Piro of Agency Performance Partners visits Agency Nation Radio for a deep diver into customer experience.
In one of my favorite lines from this dynamic interview, Kelly explains, "If your agency customer experience isn't worth a one Starbucks Latte a week, you shouldn't be in the insurance business."
#truth