BOXcast by Pitney Bowes
The pandemic has changed everything…and also ecommerce logistics. This is a series of unscripted conversations with ecommerce pros on what makes for t…
Jan 20th, 2023 |
47:04
Mirror, mirror, on the wall, who has the best order experience of them all?
Vijay, Pierce and Julia brag about four Pitney Bowes clients that are hitting homers with each of the core pillars of the online order experience—and…
Nov 8th, 2022 |
38:45
Density, schmensity
In 2020 and 2021, carriers were in the driver’s seat when it came to ecommerce logistics, thanks to limited capacity and astronomical online demand. I…
Nov 1st, 2022 |
47:18
“Yes, I’m still in Canada”
Americans are less sensitive to international shipping costs than Canadians. The Canadian definition of “three-day shipping” is more generous than tha…
Oct 1st, 2022 |
19:51
Revisiting the charcuterie cat (peak prep, part 2)
In part two of our blast-from-the-past holiday peak recap, Vijay, Jon and Lindsey share strategies to help improve forecasting accuracy, best practice…
Sep 1st, 2022 |
32:52
Revisiting the moonlighting MMA fighter (peak prep, part 1)
With peak season around the corner, we roll back the tape on 2021 peak for lessons shippers can apply this year. In part one, Vijay, Sam and Lindsey r…
Aug 1st, 2022 |
33:19
Trading in the Pontiac for a Tesla
We cover the most effective ways retailers can use sustainability incentives to reduce return rates, how much consumers are willing to pay to offset t…
Jul 1st, 2022 |
27:39
Powered by recycled Nespresso pods
This month on BOXcast, we delve into the challenges the great dispersion has presented retailers with distribution and delivery, BOXpoll stats on the…
Jun 1st, 2022 |
26:29
Let’s issue refunds in Bitcoin (and other ways to lower return rates)
In part two of our mystery shopping episode, Vijay, Susan and Cody share retailer success stories that set the bar for rolling with supply chain chall…
May 1st, 2022 |
26:09
Is tomorrow worth 3 dollars?
We love shopping online. Our crowdsourced mystery shopping program, BOXscore, has amassed analysis on over 3,500 online brands using shopping data sub…
Apr 1st, 2022 |
20:16
The cat’s ordering charcuterie boards (peak recap, part 2)
In part two of our holiday peak recap, Vijay, Jon and Lindsey share strategies to help improve forecasting accuracy, best practices for delay notifica…
Mar 24th, 2022 |
32:01
Moonlighting MMA fighter (peak recap, part 1)
In part one of our holiday peak recap, Vijay, Sam and Lindsey recap the good, the bad and the ugly—namely, difficulty forecasting (brought on by suppl…
Jan 1st, 2022 |
15:55
Pretty good...if you don’t remember how Fruit Loops tasted
Vijay, Jon and Sam share the online brands and order experiences they’ve been most excited about shopping recently, including: cereal that has no busi…
Dec 7th, 2021 |
26:50
A very introspective camel
Stacy shares her more-than-a-decade of expertise on international ecommerce and how much of the industry has continued to learn and evolve over that t…
Nov 16th, 2021 |
25:14
International ecommerce, holiday port congestion...and smoked salmon
Stacy shares her expertise on international ecommerce, including market trends and new regulations. Vijay, Jon and Sam weigh in on Brexit’s implicatio…
Apr 12th, 2021 |
41:42
Brought to you by Lockport Gambino Ford
Vijay, Jon and Sam discuss what vaccine distribution will mean for ecommerce, how fast is fast, what Canadians are keeping in their socks…and what the…