BOXcast by Pitney Bowes
The pandemic has changed everything…and also ecommerce logistics. This is a series of unscripted conversations with ecommerce pros on what makes for t…
Jun 1st, 2022 |
26:29
Let’s issue refunds in Bitcoin (and other ways to lower return rates)
In part two of our mystery shopping episode, Vijay, Susan and Cody share retailer success stories that set the bar for rolling with supply chain challenges, an unboxing of all the packages you heard delivered during part one and their worst returns experiences.
If you haven’t already, check out part one of our conversation where we dive into our crowdsourced secret shopping program and some recent order and tracking experiences.
Host:
Vijay Ramachandran, VP Go-To-Market Enablement and Experience
In this episode:
Cody Callaghan, Demand Generation
Susan Mitchell, Sales