BOXcast by Pitney Bowes

The pandemic has changed everything…and also ecommerce logistics. This is a series of unscripted conversations with ecommerce pros on what makes for t…
Apr 12th, 2021 | 41:42

Brought to you by Lockport Gambino Ford

Vijay, Jon and Sam discuss what vaccine distribution will mean for ecommerce, how fast is fast, what Canadians are keeping in their socks…and what they really think about US brands (while they’re not thinking about the plaza). In the conversation: Vijay Ramachandran, VP Marketing Strategy + Planning Jon Kapplow, SVP Marketing + Communications Sam Coiro, SVP Client Engagement Host: Vijay Ramachandran, VP Marketing Strategy + Planning Pitney Bowes Global eCommerce

Podcast: BOXcast

Episode: Brought to you by Lockport Gambino Ford

Vijay, Jon and Sam discuss what vaccine distribution will mean for ecommerce, how fast is fast, what Canadians are keeping in their socks…and what they really think about US brands (while they’re not thinking about the plaza).

For our first-ever podcast episode, we focus on the impact the COVID-19 pandemic has had on current events, culture…and ecommerce logistics. Also, diapers.

00:46-16:02: Will consumers with shots in arms give stores another shot? It is reported that only 14% of U.S. consumers have seen their incomes increase in the last year, while about 33% reported earning less now. The savings rate, on the other hand, continues to be at a historic high. So, what does this mean for shopping behavior post-pandemic? And how much of it will be online? Get more weekly updates here.

16:04-31:36: What does “fast” shipping mean now—and what is “fast” worth?? Lots of boxes—and with lots of boxes, lots of delayed deliveries. The pandemic has changed the way consumers think about shipping speed. That’s translated into a higher premium placed on faster delivery, especially for specific product categories. How much are shoppers willing to pay? Here are the full findings.

31:38-46:37: Do Canadians like us anymore? And will they buy American goods even if they don’t?? Canada, as an unscientific stereotype, is a nation of nice people. But negative sentiment towards the U.S. recently reached historic highs. That said, most of Canada’s population lives within 200 miles of the U.S. border and consume a lot of American media. So where does this leave US brands wanting to reach Canadian consumers? Get the full story here.

Subscribe to our newsletter for even more BOXpoll data.

Pitney Bowes: Ecommerce logistics. Only easier. Learn more about our services.