May 11th, 2021 |
23:27
Opinions are Inside, Facts are Outside: Listening to the Customer with Verizon's SVP of Platforms & Infrastructure
Greg Sly, SVP of Platforms and Infrastructure at Verizon, has nearly three decades of experience driving innovation and operational efficiencies for organizations. In this episode, he talks about maintaining employee morale during times of change, delivering an experience the customer wants and learning how to listen to others. Greg also shares what he's currently reading and which three people he'd invite to a dinner party.
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