Apr 25th, 2023 |
25:51
Where Call Centers Underperform - and Why
Description: What are the points of jeopardy and where does it all “come unglued” in the performance of a call center? Well, I bring back our expert, Scott Bonetti, to dig into all of that for you. To dig deeper, plan to join us for “Building Your Enterprise Platform” in May! That and a quick review of our first every Polaris Sales & Planning session.
Only 10 seats left for our conference! Learn more here: https://www.polarishealthcarepartners.com/build-your-enterprise-platform